Sonic Drive-In — Restaurant in Nettleton

HORRIBLE!!! I’ll just skip right to the point; the little girl running the window is using DIRTY DISHES to prepare shakes with! I watched from start to finish her walk right over to the sink and grab a dirty shake mixing ring and scoop spoon right out the dirty side of the sink and mix both my shakes with it then toss them back into the dirty sink. When I politely refused the order, asked for a refund and asked to speak with the manager, she quickly caught an attitude and told me that SHE was the manager; I then told her that I watched her get dirty dishes out the sink and use them to prepare my shakes and that I would like a refund please. She was very rude and snapped back that those were clean dishes and when I pointed out that they clearly were NOT because I also watched her put them right back into that same sink compartment of “ supposedly” clean dishes, she closed the window and started complaining to other employees that I was being a difficult customer. She came back with her same attitude and handed me a receipt while very rudely told me to have a nice day. I WILL NEVER GO BACK, That was very nasty and rude treatment. I tried to do the online survey but when the survey asked if I could be contacted I said yes but it never asked for my contact information so I don’t know how that’s going to work. They probably won’t even do anything about it, but at least people will know that this place is in desperate need of better management and standards of cleanliness. Really no telling how many people got sick from her poor handling of people’s food. I’ve attached pictures so you can see I’m not just some Karen looking to get a free meal out of writing a bad review; ( I don’t want one because I never wanna eat here ever again) I’m writing so others can be cautious about eating here. That middle section of sink is where she got and returned them dirty...

Stopped to get treats for the whole family after the nearby air show. We placed our order for shakes and a sonic blast in the app and checked in. Said would be out in 5 minutes. After 3 it went off the screen at our stall. After 20 more minutes passed we still didn’t have our order. We watched people pull up, order, get theirs in leave multiple times during that 20 minutes. Finally we rang the red button and when someone responded we notified we hadn’t gotten our order yet and it had been 20+ minutes. Without having to identify our order at all they said it’d be right out. The lady brought it a couple minutes later and didn’t offer so much as an apology for the delay. Just here you go. The shakes were all melted and my sonic blast mostly mush. We weren’t gonna bother asking for it to be fixed after the service we had already recieved. Order number 251, placed at 5:57...

Good food BUT the service has gotten alot worse recently. People taking orders are rude and interrupt you constantly, carhops just look at you when you tell them something is wrong with your order, they don't try to fix it or even offer for that matter. I asked carhop for some sauce that I didn't get and I did ask for it when I ordered, she said she'd be right back and I told her to keep change as tip. Sat there 20 minutes waiting for sauce that never came. Very poor service. And highly disappointed because we use to eat here often. But now has been less and less because of the rudeness and poor...