Burger King — Restaurant in New Hope

I was there yesterday pulled up in the Drive-Thru and got to where to order my food and the person that's taking the orders had told us to hold on and we waited for a few minutes for them to come back on the intercom thing and we did not order and they told us that there was only two of them working in the whole store and this was around noon so and we have to wait there was the car that was in front of us and they were still working on their order and we had to be somewhere in Huntsville at a certain time so we end up leaving not even getting our order because they took too long. It doesn't make any sense for them to have only two people working the whole store during lunch time if they were down that bad they should have tried to call someone from another store and see if they could go and help them cuz they lost business yesterday because we couldn't wait and we had to go so we just left we were in line they're waiting for the other car to get there order and we just had to go but like I said that it don't make any sense that they only had two people working unless they were short people they you know people are calling in sick or whatever but only two people working the whole store that's crazy. I've ordered from that store before and I've never had this problem this is only problem I've had but is there that shorthanded they need to have someone that's on call or something or you know call another store to see if they can have you know someone come and fill in and help them...

Pulled into to order food in the drive through. There was literally one car in the entire parking lot aside from workers vehicles. Lady told us to hold on a moment before she could get our order. Waited 10 minutes to be told they were short handed and had a lot of big orders when there literally wasn't anyone in sight. Proceed to tell us that something on the menu board isnt possible to order (cheesy bacon chicken sandwich and it said spicy was available but they said it didn't come in spicy). I refuse to eat at this establishment again. Especially after the attitude in the womans voice taking the order so we took our business to McDonald's and had a MUCH more pleasant experience

UPDATE ON MY REVIEW: Went here again the other day. Austin Kennedy was the manager. The drive through was PACKED. The service I received was that of the service Chik-Fila offers. I was in and out in under 5 minutes through the drive through. I ordered the Ceasar spicy chicken and it was the best meal I've had from there since this place has opened. I'm not sure what hes done to this place or what kind of motivation hes given the other employees but its working great. Most pleasant fast food experience I've had in over a year. After this last time eating here I've HAPPILY changed my review...

DO NOT EAT HERE unless you want food poisoning!! Did a mobile order for a whopper and nuggets, its all I had ate in 2 days bc I couldn't afford much at the moment and walmart plus was doing a whopper week deal. I got sick as a dog for days!!! I mean sick to my stomach! I am still recovering. It was painful. Within 30 minutes of eating, I had severe stomach cramps. I only ate 2 nuggets because I thought they were overcooked, about 4 bites of the whopper bc at least the vegetables made me think it was safe, but turns out the nuggets were super old. The only good thing was the vegetables; they looked fresh on the whopper, but that was it!! After they reopened there was a 30-40's Man who gave great service and fresh food but now it looks like kids who have no clue about food safety! I refuse to go back. At this rate yall are gonna shut down again. It's disgusting. The nuggets were so bad guys, they were hard as a rock and about half the size they should have been. BEWARE. For the love of God make your employees go through food safety certification again. (Servsafe) because that...