El Parasol — Restaurant in New Mexico

Didn't get to try the food. There is no parking for the restaurant, just kind of have to squeeze in around the post office or laundromat. Hot South facing windows and air conditioning overpowered by the grill made it hotter inside than out.

The hostess was very uninformed about Federal ADA law and made a face when I came in with my Badged, Licensed, Federally Protected Service Dog assisting me. It's not a Rez dog sneaking in, he tells me about my blood pressure and keeps me alive thanks. When I asked what was in sandwiches and burritos she treated me like I was being rude when all I wanted to know was what was included.

The menu is very nondescript and the veggie burrito doesn't include sour cream and guacamole. There's no pico and chips provided. The sandwiches looked good but she said she could take my order but I had to eat it somewhere else. I'm sorry, is this Rhodesia?

My bank locked my card for fraud when I tried to run it here, and then she kept sarcastically telling me to run it again when I had to get on with customer service and figure out why my card is being rejected with money in the account.

What a waste of time for a disappointing experience. I guess I'll try again when a different host is there and I am on foot so I don't have to park a hot car to risk being treated like a crackhead by a girl half my age who isn't going to law school.

Thanks...

I stopped by your restaurant and ordered a bean, cheese and chicharron burrito. I sat down and opened up the burrito to add some red chile and I noticed that there was mold on the cheese. I let the cashier know and asked for a refund . I advised the cashier to let the cooks know to check and change out the shredded cheese (I said it in a polite and discreet way). The cashier told the two female cooks and they looked at the cheese and made a comment and they kept putting cheese on other orders. I am disappointed, because I have never had an issue with the food. Please check your food before you...

This is probably the best of their 5 locations (well, haven't tried Los Alamos, but do you srsly expect the chile to be hot in Los Alamos?), the worst is the one outside of El Paragua, oddly enough. Highlights: Chicken or shredded beef tacos w/ green salsa. Adovada burrito. Chorizo bfqst brrto, no potatoes, xmas. All of the workers are super sweet, but seem busy & shy, so I don't joke around. This place, the sky and El Paragua proper will be the things I miss most when I leave though. Edit: @JohnAndMarsha Blackstock - that's embarrassing. I'm embarrassed for you. Why are you saying...