Kimberly Farm Ice Cream Shoppe — Restaurant in New Milford

Based on my personal experience, I can no longer recommend the ice cream shop with the giant cow out front. I live nearby and really wanted to love this place, but they mess up our order almost every time we go.

We ordered for just three people, yet four groups who ordered after us got their ice cream before we did. When we asked about the delay, the staff admitted they had “lost” our ticket and said they’d fix it—but even after that, they kept serving other customers ahead of us. They clearly recognized the issue but didn’t stop to correct it, which shows poor management.

To make it worse, when they finally handed us our order, there wasn’t even a simple apology. No acknowledgment, nothing—it felt like they just didn’t care. 🤷‍♀️

I decided to give them one last chance last week, and sadly, the exact same thing happened again. Our order was forgotten while people behind us were served first. Pair that with their high prices, and it’s a definite “no” from us now.

If you’re looking for amazing, handmade ice cream with better service, we go to Arethusa instead—they never disappoint.

P.S. The shop on the opposite side has much...

What a lovely place to go to for ice cream. Lots of flavors and the portions are very generous, standard pricing for ice cream these days. I had the Kate Tracks - with fudge, peanut butter, choc. ice cream, caramel, oreo crunchies. What is not to like. My friend had the Black Raspberry, which was creamy and very tasty.

The view is fantastic, nice very large covered seating area to protect you from the sun and weather. Indoor bathrooms. Friendly staff. We loved the drive out there, plan to go back for more. Apparently they have a bake shop too with pies, etc. in a separate building. Lastly, they have a huge cow out front so you can't miss the place and...

OMG! The BEST apple cider donut sundae — definitely the best of the best!! Warm fresh apple Cider donut amidst gooey layers of caramel and farm fresh vanilla ice cream topped with a really amazing tasting whipped creme! SO GOOD! Great ice cream stand amidst gorgeous Mountain View’s and farmland - and a HUGE cow welcomes you into the huge parking lot! There are cows across the street too! Great place for the family! They even have a great farm stand just down the street with veggies and mums and baked goods! Amazing job and kudos to the...