The Landing at Champlin's Marina & Resort — Restaurant in New Shoreham

We were told there would be a 1 hour wait. The dining room was empty. We didn’t complain, we waited one hour. At 8:15, we approached the hostess and asked about our table. She said, “I will be upfront, our fan just died ten minutes ago and there’s a chance we will close for the night.” I asked why we were never sat since the dining room was empty when we arrived an hour before, and remained empty. She stated, “we just can’t handle a party of 8.” We tried to call the oar who closes at 8:30 but with such short notice and it being so late, they didn’t answer the phone, which is understandable. Tbh, I doubt the fan broke, and even if it did, it’s 70 degrees. I’ve managed a restaurant for over 10 years and have empathy for hot kitchens, this was not a hot kitchen situation. Since we stayed in a boat and have no car, we need to eat from the food truck parked outside. The least they could have done was notify us at 8:05 when the fan “broke.” 100%...

Horrible service. I am well over 21 and came here with a group of people who are also well over 21. The bartenders tried to confiscate my REAL ID, attempted to peel my ID (possibly damaging it), and refused to serve me. I have never had issues with this and explained to them several times that it is my genuine identification that I NEED, but the refused to listen. I even suggested they scan the ID, but they said they don’t have any scanners. Luckily, I got my ID back, but I suggest the bartenders learn what real IDs look like and invest in...

Sitting outside overlooking Champlin's marina is a great place to be while dining at the landing. Reservations are taken, but seating was not guaranteed outside, so we chose to go on the earlier side and get a table on the porch. The food is very good and so are the portions. Their bar is fully stocked, and they had a nice specialty cocktail list along with a small but nice wine list. Maybe on the next visit, they can hit 5 stars reading some of...