Pomeroy — Restaurant in New Trier Township

My experience at this restaurant was nothing short of disturbing. I still can’t believe this place is operating — and with such blatant disregard for basic decency. It was a quiet weekday with few customers, but the servers and managers were brazenly rude.

A man who seemed to be a manager walked around the dining area with a threatening posture and an arrogant expression, making the atmosphere extremely uncomfortable.

When we asked to move seats due to the wind, a female staff member openly expressed her annoyance, which felt completely uncalled for.

Later, a loud noise startled me, and when I instinctively looked over, a male staff member snapped, “It can happen.” — with no apology for the disruption. A simple “sorry to startle you” would’ve sufficed.

The server assigned to our table was more interested in showing off than being kind. He talked excessively, and it was so intrusive that I felt uncomfortable — especially when I noticed how close he was while speaking. I couldn’t shake the feeling that his spittle may have landed on my food. It was revolting.

But all of this discomfort paled in comparison to the most disturbing moment of the visit. As I went downstairs to use the restroom, a male staff member in a suit — possibly a manager — followed me far too closely on the stairs. If I had paused or turned around, his body — specifically his groin — would have come into direct contact with me. The invasive proximity felt intentional, and I still shudder when I recall the situation. I had to speed up just to avoid physical contact. It was deeply unsettling and absolutely inappropriate.

When we left, I wanted to express our concerns — but the reception desk was empty, and all staff had seemingly vanished. We had already paid, so it felt like they simply didn’t care anymore. Well, after paid, I dropped by the restroom. No surprise. Due to the overwhelming stress, I rushed to get out of the restaurant. Later, I came to understand that what I experienced was a kind of survival response — when your brain prioritizes escaping a perceived threat over making rational decisions, and even temporarily blocks certain memories.

And after reading more reviews of this place, it seems I’m not alone. Others have reported random or even targeted mistreatment, as if it’s part of the culture here. If you’re considering dining here — please be cautious. As I’ve gotten older, I’ve had my share of experiences, but I’ve never felt compelled to leave a negative review — not because service was always perfect, but because most cases weren’t worth my time or energy. If service was poor but tolerable, I would simply move on. And if service was excellent, I’d show my appreciation with a generous tip.

But this experience taught me that when there are no reviews, customers can be left completely vulnerable. Someone else could be humiliated just as...

A Delightful Experience at Pomeroy: A Hidden Gem in Winnetka!

I recently had the pleasure of dining at Pomeroy in Winnetka, and I am thrilled to share my exceptional experience. This hidden gem has quickly become a favorite spot of mine, thanks to its incredible food, attentive service, and the fascinating people we always encounter.

I must begin by acknowledging the friendly and professional bartender, Jason, who consistently goes above and beyond to ensure a memorable experience. His expertise in mixology and genuine passion for his craft shine through in every carefully crafted cocktail. Jason's warm and engaging personality adds an extra layer of enjoyment to the evening.

Now, let's talk about the food at Pomeroy. Each dish is thoughtfully prepared using the finest ingredients, resulting in a Wonderful dining experience. Among the items we had this evening was the Plateau à’ Fromage (charcutier Board) and Colossal Black Tiger Shrimp appetizer, along with the Plats DU Jour - Veal Chop and Risotto aux Morilles. Every bite is a testament to the culinary mastery at Pomeroy.

One aspect that sets Pomeroy apart is the intriguing people we always encounter during our visits. Winnetka's vibrant community ensures that every dining experience is enriched by engaging conversations with fellow patrons. The warm and welcoming atmosphere at Pomeroy fosters a sense of camaraderie, making it a place where new connections are forged and interesting stories are shared.

The attentive service provided by the entire staff further enhances the overall experience. The waitstaff is attentive, knowledgeable, and always willing to go the extra mile to ensure your satisfaction. Their genuine hospitality creates an environment where you feel like a valued guest from the moment you step through the door.

In terms of ambiance, Pomeroy strikes the perfect balance between sophistication and comfort. The stylish decor and cozy seating arrangements create an inviting atmosphere that is perfect for intimate gatherings or lively conversations. It's a place where you can relax, unwind, and savor every moment.

In conclusion, Pomeroy in Winnetka is a true culinary gem. From the exceptional food and attentive service to the captivating conversations with fellow diners, every visit is a delightful experience. I highly recommend Pomeroy to anyone seeking a memorable dining experience filled with delicious cuisine, warm hospitality, and the chance to encounter fascinating...

Here's what you need to know: this is a see and be seen Hamptons-esque French casual restaurant in the North Shore of Chicago (Winnetka). Food is food and enjoyable but not great or memorable. Service is very good and friendly. The king's apple is a must order dessert.

Food: we ordered some escargot, frisée salad with lardons, 2 desserts, and some coffee (as we were between meals). The escargot was a bit weak and overly rich. I requested a wedge of lemon to add some acid to cut the overwhelming richness of the butter and that helped a lot (the kitchen should know to include something to balance this dish out). The bread with the escargot was inedible unfortunately because of how tough it was and I nearly chipped my tooth on it. I asked for a softer bread that I could chew on which they brought out but charged me $5 for - which I thought was in poor taste considering the other bread which was an integral part of the meal was inedible. The greens in the frisée salad were outstanding, and the egg was poached perfectly. The only complaint was the yolk/egg was under seasoned bland (they surely need to use a deeper yolked egg for more viscosity and flavor) and the lardons (pork belly / bacon bits) were almost non existent. There was 3-4 minuscule pieces in my salad which they need to add more to create a complete, balanced set of bites. The king's apple was a fantastic dessert with green apple mousse so perfectly and delicately sweetened over a financier and accompanied by some brushed caramel, crumble and apple bits. Loved it. The pot de crème was just meh. Too milky, not enough depth of chocolate and very one-note and plain in its flavor profile.

Service from our server was very good although he was stretched a bit thin and we were often craning our necks to look for him or get a busser's attention. Even on a random summer Tuesday night, they were packed to the max starting 6:30PM.

The first cup of coffee was perfect (they use big shoulders from Chicago) and the second refill was over extracted during the brew and bitter. Noticeable difference.

Obviously this is not a value restaurant. Our apps and desserts ran us $90

I will be retuning for brunch at some point this summer and hopefully will be able to increase my rating depending on the...