BBQ chain eatery featuring house-smoked meats, stuffed baked potatoes & classic sides.
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I've had continuing issues with this Dickey's location, and one other, closing hours before posted closing times. I've placed and paid for online orders, only to arrive at the location (25+ miles away) to find it closed. Last Friday AFTERNOON I placed an order for a 2-meat plate (ribs & brisket). Upon arriving at 5:30 PM I found all the food trays empty, and one employee who tells me "We don't have any brisket, I made it a rib plate". When asked why there was no brisket I was told "We've been busy". I received 4 ribs, and small containers of beans and coleslaw for my order. Pictures below showing this location at 5:30 on a FRIDAY AFTERNOON. Communications to Dickey's customer service through both their website and e-mail have...
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I ordered on Uber eats. Wasn't notified they were out of baked potatoes and the chicken sandwiches. The baked potatoes and chicken sandwiches were replaced with chopped beef sandwiches and macaroni and cheese. No fries and missing the two drinks that came with the chicken sandwich meals. They said they would swap out what was missing for the same price. Well, those fat filled sandwiches, runny and flavorless macaroni and cheese minus a drink were no where near $15 as the filled potatoes price. The meal sucked. I will not order again.
-Missing drinks -Out of baked potatoes -Missing fries Runny, flavorless macaroni and cheese Nice pile of fat picked from...
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Terrible!! Don't waste your time and money going there. I stood there, waiting on someone to take my order for a couple of minutes. A young girl finally walked up and stood by the register. She just stood there, looking straight ahead. She would not even look at me or acknowledge me. I stood there and waited for her to ask me if I wanted to order something, but nope....not happening. I just turned and walked away and bought a snack in the convince store. Before I could check out, she was walking out the front door. If you are hungry in New Waverly, there are much better options than dealing with this lack of...
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