Dunkin' — Restaurant in Newark

I was very disappointed with this location today. I wanted to order a raspberry refresher made with oat milk, because I do not like the green tea option and I think the lemonade option is too sweet for me. I have ordered this item before and it’s never been a problem. Unfortunately the lady at the counter didn't place my order because she thought the flavor wouldn’t be good, even tho I reassured her that I’ve ordered this way before and is delicious. Since I couldn’t place my preferred order, I gave in by ordering a latte with cold foam. When i start to drink this latte, I realize that i’m drinking straight lumps. The cold foam was lumpy, which shouldn’t be. I went up to the counter to let the employee know about it since this is a food safety violation, and I just wanted to get a refund since I didn’t get to order what I wanted, and the item I got to order was basically spoiled, I wasn’t going to drink it. The employee just shrugged me off by saying that it’s normal for the cold foam to be lumpy. I am a Dunkin’ donuts employee at another location, I am speaking off experience, I know for a fact that the cold foam should not be lumpy in any way - it should be just foamy, like the name itself states, not lumpy. I was very disappointed and very uncomfortable with the awkward service. I came in without ordering what I wanted, wasted my money on a spoiled product, and did not get my money back. Came in wasting my money to have nothing in return. Very...

Walked into this Dunkin at 14:56 on August 31st, 2025, and was met with absolutely no donuts available other than the cake donuts and munchkins. I wonder why they have so may of those?🙃 Unbelievable! I guess i know why they changed the name to Dunkin instead of Dunkin Donuts. Nothing irks me more than going out of.my way to buy a dozen donuts for the family I am visiting and seeing an empty donut display. Pathetic and shameful in my opinion. I hope corporate and/or franchise owner see this. The Dunkin Donuts up around 202 and Naamans road was fantastic, they had everything on a Sunday at 3 PM. Why cant this place. Ugh nothing more infuriating than take a detour of 15 minutes and being...

Everytime i walk in there to pic up coffee for my girlfriend and i, the staff will stare at me like im steeling someone elses coffee, im dressed very nice, i pull up in a nice car as well. Today, i ordered two seperate orderes becuase i had gift cards to waste. So i walk in to pic up my gfs coffee and mine. As im reading my order to make sure they didnt mess it up again the women i believe the owner walks over and hovers over me , as i look up at her she sais "are those both youres?" Are you serious. Becuase you know, i spend my morning stealing $2 coffee. (Sarcasm) grow up. Horrible service. Id call and complain to the owner but it WAS the owner who...