Independent restaurants have it tough right now. Folks don't have the money to go out, or they stick to familiar chains. I love independent restaurants, and I adore supper clubs, in particular. This one was very disappointing. I don't mind that they make you sit at the bar and order drinks while looking at the menu--the best supper club in MIlwaukee (5 O'Clock AKA: the old Coerpers) does that as well. It's part of the experience, and I get that. That's fine. I really thought it was cool that they give you a little laminated salad order form and a dry-erase marker so you can customize your own salad. What I didn't love was that the bartender didn't know how to make a Tom Collins (granted, that's an older-style drink, but still well within the Supper Club fare). But at least he tried his best and didn't charge us for it. That was kind. But it took kind of forever between us sitting at the bar and eventually ordering. Then it took another forever between ordering and being seated. Salads were already at our table when we arrived, which was nice. It was probably 30 or 40 minutes between finishing our salads and our entrees being served. The whole place seemed understaffed--but I have to give respect to the servers that were there; they were moving fast! But they weren't very attentive at all. From the time we sat down at the table, we were not asked if we wanted anything to drink (granted, I had a drink, but my husband did not have anything). No bread, no relish tray as we were supposed to get. Eventually, after more than an hour since we walked in, we were served our entrees, which was when we were finally asked if we wanted beverages. They were OK, but just OK. The bill came promptly at the end of dinner, and I like that you can use your phone to pay if you want. I asked if we were supposed to get a relish tray (that's one of my favorite parts of the Supper Club experience), and the server told us that they were out of almost everything--carrots, ranch dressing, etc. They mentioned that they could get me a bare-bones one to take home, which I declined (I have veggies at home, but again, it's the experience). The server also said they were busier than anticipated and had run out of ribeye, prime rib, and beef tips as well. They asked if we'd like to order dessert, and I might have if I had any confidence that it wouldn't take another 40 minutes to arrive. So we departed. The hostess was nice and amicable both upon arriving and upon departure--she asked how our experience was, and I was honest. Better organization, staffing, and training would probably make a world of difference for this restaurant. I hope they get it; I know times are tough. Having said that, I probably...
Read moreA 1 star was probably warranted but there is potential so 2 it is. 6pm reservations and get there about 10 min early and are handed a bill fold with build your own salad dry erase menus and a regular menu folded to the Friday menus page. We were told fill out the BYOS menu, go to the bar to get your drinks and our server would come take our order shortly for the salad and main course and you will be seated when the food is ready. Umm excuse me what? No markers to fill out the BYOS handout were given and after 15 min we were greeted by out server asked if we were the 6pm reservation and we ordered everything at that time thru her. She asked if we wanted to continue sitting in the bar area or table and we chose table. This is where the wait began. Salads were out quick for those who got them. Food didn’t arrive until 720 ish. The relish tray and bread maybe 10-15 min before the food. Blackened shrimp were some of the smallest shrimp I’ve seen and only a count of 6. Menu says a half pound not even close. They were also like warm at best, blackened seasoning was good. Cucumber salad was good along with the German potato salad, 2 fillets were ordered one had a good amount of gristle and 5-6 pieces were inedible, sucks when it’s only a 6-8oz steak. The other had none both were cooked to the temps asked for. Green beans were excellent with both, fries and mashed potatoes were good also, Blackened perch was very good and so were the breaded shrimp and broiled cod the rest of the party had. Our server was excellent and continued to check in on us and apologize for the wait. We did not complain to our server about the steak and shrimp due to the wait already but those were very disappointing. The 2 waitress were doing everything they could to get people taken care of but something was off with the kitchen and was frustrating. We never got a super club vibe just a new poorly managed restaurant with some good and bad food. For the price, wait, and food that came out I don’t think we would be back anytime soon. Nothing screamed come back again like other places do when you have a great experience. Hopefully they pull together and get on track cause it would be nice to have a supper club in the area. The wait staff deserves all the credit for the 2 star review cause kitchen and front of the house management was...
Read moreExcellent food, drinks and service!! We went to dinner at Old Fashioned Supper Club on Saturday, Sept. 6th to celebrate my husband’s upcoming birthday. We started out at the bar and Travis made us excellent Old Fashions (see photo) and placed our salad order and appetizer and dinner order. Shortly after that, we were seated at our table with our salads prepared to order. Our waitress Nichole then took our order for wine to go with dinner. My husband had ordered the Stuffed Portabella mushroom appetizer. Since this was a new menu item Travis had mentioned that he hadn’t had them yet. My husband was amazed at how large they were and shared one with Travis (see photo of the remaining one that my husband ate). I wanted to save room for the Prime Rib dinner that was next. When the Prime Rib arrived, both of ours was done perfectly to order and the spices on it was spectacular. We had both upgraded to the loaded mashed potatoes for the side and WOW that was absolutely fantastic as well. (see photo) Afterwards, the staff came over with a Brownie Sundae for my husband for his birthday and sang Happy Birthday! The owner, Tabitha is AWESOME! She is going over and above to give everyone the best Super Club experience ever. It was a very special and fun evening! Thank you to the...
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