Wendy's — Restaurant in Norfolk

Hit the drive thru and ordered double cheeseburger and fries. Waited 10-15 minutes behind the only other car in line and dining room is closed for the night. Car in front was handed two sacks of food and left. Get the rhe window and the young man states to others working that he just gave away my double cheese burger to guy in front of me. Loudly several times. Hands me drink and closes the window. Opens window and tells me it's going to be a few minutes longer because of the the frys. 5 mins later, opens window and hands off food, "here's your food, have a good night" closes window. No ketchup. I wave at everyone inside for 30 seconds and decide its not worth it. Guess I should pay attention to 3.5...

Overall, I am a fan of the Wendy's franchise. Comparatively, I find this location to be a little lacking. As far as the food goes, unless you're there during the lunch hours it is usually less then fresh. (Though I cannot comment on breakfast.) Often food is a little overcooked and dry, especially chicken items. On the bright side, they get my order correct more often then other local Wendy's. Their drive through efficiency is average. Sometimes staff is friendly, other times they are rude, its a hat draw on which you will get. The interior dining area is...

I have been coming to this chain restaraun as a regular and they been having the lobby opened as long as you obey the 6 foot rules and wear a face mask. Today I wanted to get some breakfast and turned out that the lobby was closed so I got in line on the drive-thru and when I got up to the casher, she said "we dont take walk-in in drive-thru". When I heard that I wanted to ask so many questions but did not have the time nor energy for it so I said "ok cool, thank you", sad thing is im a regular there but today will be my last time I will be buying from...