Stateline Pizza — Restaurant in North Canaan

Had a terrible experience there last Friday night. My son ordered a cheeseburger and fries. A few bites into it, he told me it had mayonnaise on it which he strongly dislikes. I asked the server if they could make him one without mayo. She went to the back, and came back saying the owner wouldn't do that. He would give us a new bun and he could scrape the mayo off. I was shocked. A simple burger and instead of taking care of the customer he was too cheap or difficult ? to take care of a customer request. I pointed out to the server that I thought that was absolutely terrible customer service. We weren't trying to get a free burger out of them, just wanted it prepared a way my son liked it. When she apologized again and said it wasn't her decision I explained i knew it wasn't her decision, which made it more shocking - that the owner of the restaurant cared less about customer service than the cost of a hamburger. Well I explained to her we'd never come in again after that. And we won't. Any restaurant owner that won't take care of a customer for such a simple request does not deserve to be in business. And in...

Excellent pizza joint. I like to come here after backpacking along the Appalachian Trail and/or the South Taconic Trail. It's nearby the MA/CT stateline (as the name fittingly suggests) so if I'm anywhere in the area for hiking, it is a very short car ride away. It's also nice to see My. Race, Mt. Everett, and Bear Mountain from behind the twin lakes on my trip there.

As far as the actual food, I very much enjoy the pizza here. They use a high quality mozzarella that isn't too high fat so the pizza isn't greasy, the crust is relatively thin and has a nice crunch, and they are generous with the toppings. The food always comes out fast and hot.

This time I also ordered the buffalo wings and onion rings. The onions rings tasted homemade, were golden brown, and had a very nice crunch to them. The wings were of a reasonable size and had a standard Frank's Redhot with butter for the sauce, server with celery, carrots, and blue cheese. They were a little skimpy on the celery and carrots but this wasn't a huge deal to me. I'd get them again as I like Frank's and the wings...

Sat a bar, ordered potatoe skins, frozen stale and luke warm. Ate one...pushed plate away. I should have stopped there then I ordered a cheese burger...howcan that go wrong? Also awful, frozen, no flavor,cheese barely melted...ate half. Asked for a to go box...I should have saved the container...did not take them home. My friend ordered wings and spaghetti and meatballs...wings ok...spaghetti and meatballs not good. I write many reviews so I want to also say something good...beer was cold my friends drink was tasty. Bartender was nice...but maybe should have recognized we did not like the food. No one at the bar had food...maybe a sign. I guess we should have...