BJ's Carolina Cafe Restaurant & Catering — Restaurant in North Carolina

I am posting but I am the husband to Patty Taylor and not actually Patty. However, we have dined here a couple of dozen times especially for the karaoke night. I love the meat loaf, cornbread, cole slaw and mashed potatoes. Patty likes the ribs and bbq combo. We were asked to never come back because we returned the burned up ribs and then rejected, I will be nice and overcooked hamburger. Our waitress was fabulous and so sweet and was trying to make it right. We had never returned anything there before. We were not rude, loud, or nasty about it and even apologized to Zoie. Another patron at our table complained about her food but ate it and her bill was reduced. We never asked for that and just wanted to pay for what we did have. The manager came out and embarrassed me in front of all at our table saying not to ever return. Believe me, I never will. I am 70 years old and never had this happen to us anywhere. It wasn't our fault the food was overcooked. Oh yes, I am angry and have no desire to bash the restaurant but the manager surely needs some training on proper customer service. The food is usually okay but not always and we just haven't made waves about it until this. I am a kind and patient person and can tolerate a lot of junk. People have told me many times that I am like the nicest person they ever met. I never look for a fight but I am having a very hard time getting over the way we...

Recommend stopping for lunch! Party: 6 adults, 3 children. When ordering multiple of one item, there is a chance they don't taste the same. Our food was amazing. Consistency was superb! Liv, server, did great. Drinks were full and she offered every course. Kept us informed about specials and convinced us to try a dessert, even though we could already be rolled out, stuffed to the brim, full. 40% Tip As a Marylander, any crab item is substandard since we are known for our crabs. HOWEVER this crab dip was phenomenal. Served with fried pita squares that were to die for. So delicious. Bang bang shrimp were sauced and friend perfectly. The wings were crispy and not overpowered by the sauce. BLT, fried fish sandwich, chicken tenders. All delicious. Unfortunately, the chicken sandwich was not our favorite. Chicken not as thinly sliced as I would have liked but great concept and flavor. Ceasar salad could have used less dressing. All in all. The chef on duty did a terrific job! Restrooms were cleaned and checked regularly. 2 Kid high chairs were not cleaned and needed...

Very poor service. We were unlucky to be assigned a guy who would rather jibber jabber with customers he knew and the staff than take good care of his tables. He forgot to bring our drinks, let our food sit under the warmers instead of serving it promptly, neglected to refill our drinks, and I had to get up and go to the kitchen to get a box and a check. I could have laughed that off if the food was great, which it wasn't. Good thing their barbeque sauces are good, because the barbeque is bland and lacking smoked flavor. My french fries were inexcusably limp and soggy. Snap beans were standard overcooked canned stuff. My wife said her liver and onions was okay. Well, at least they have liver and onions. They have a strong local following, but as locals ourselves, we'll chalk this one up to just another disappointingly average area restaurant. Too bad, because we really had expected...