Pier Bar at the North Hero House — Restaurant in North Hero

The Pier Bar is not easy to find. The sign and open flag are a house, but once approaching house you can tell it is not a restaurant. The Pier Bar is actually located at the House labeled North Hero House. Once we realized we’re to go it was easy to find hostess. We were seated quickly. Server came over and took drink order. Apologized she was busy. Brought drinks and took food order. All the food came out at once by a food runner. We never received our Mac N Cheese which was “soup special” and a starter. They forgot the cheese on our burger. Took back slapped some cold cheese on it and sent it back out. The kids cheese quesadilla was literally sliced American cheese and probably one slice on it. It was overcooked, kids wouldn’t eat. Also came with house chips and not tortilla corn chips. Not worth $12. The fish tacos were over seasoned and couldn’t be eaten. This came with tortilla chips. I think they mixed up which chips with which food order. Server was too busy to notice we barely ate anything and didn’t compensate. She did remove Mac n cheese since we never got it. Over all not worth $90. I think this place is visited for its outdoor seating on the lake and...

My boyfriend was super excited to take me here for my first time. Unfortunately, we didn't have a great experience. We were sat right away and at a table with a great view at the Pier Bar. Our young waitress took our drinks and food order all at the same time which we wanted. Drinks took 20 minutes to arrive and then we didn't get our food for over an hour. The two families that were seated on either side of us placed their order about 10 minutes after we did and got their food, dessert, and were gone before we even got our food. I had to ask the chef who was making rounds where our order was. The waitress didn't put our food order in for 30 minutes after we got our drinks. Not sure why. Asked us if we wanted a complimentary dessert, we didn't want dessert. So we didn't accept it. When we got the bill, they didn't comp anything at all for our troubles of waiting. I wish the food would have made up for the lack of service but unfortunately, I wasn't impressed with the super small veggie burrito bowl I got considering I was super hungry. It's unfortunate nobody tried to make it right. I don't enjoy writing...

Had lunch and dinner here. Depending on the day, there may be a dinner time rush, which results in long wait times for big parties or for food orders. For dinner we ended waiting an hour or longer for food. I had gotten the lobster roll, which tasted average. It felt very small for the price. My wife got the chicken Sandwich both times, which she had better luck with. For lunch, i ordered the birria tacos. I would highly discourage anyone from ordering those, as it tasted quite literally like beef sloppily slathered in taco seasoning. Not something i would expect from a restaurant at this price point, as the tacos were $19. Portions were extremely small as well. Drinks were average. Cocktails tasted sweet, but not very strong and slightly watered down.

Atmosphere is otherwise good as you get nice water views. However, i could not recommend this place purely on the quality of food and...