McDonald's — Restaurant in North Little Rock

This McDonald’s is one of the poorest ran I’ve ever been to. I placed a mobile order and went through the drive thru to pick it up. The drive thru was completely empty when I came. I did not have a very large order and they processed to pull me up to curbside parking. During this time I had a gentleman come out and ask me what exactly I had ordered, and I told him. Another 15 minutes go by as they serve over half a dozen cars so I proceed to go into the location. At this time there was one person placing an order as I waited to speak with the cashier. After the person in front was done there was someone waiting behind me and the cashier ignored me and asked to take their order which I then spoke up and asked about line which they had to ask me for AGAIN. The manager took over the situation and say anything or even give me my drink until I asked for it. The food they handed me was COLD. Why was I waiting for over half an hour for my food that had already been made just sitting there getting cold while I was ignored by all staff EVEN...

Why is the ice cream machine always out or broken or whatever they claim... We get it... Pain to clean up and only 1 guy for 500 miles that fixes the machine... It's not that specialized! It makes soft serve softer and cool spoon mixes it up with topping and we get the mixing spoon. Yea yea, nothing that spits out ice cream into a cup and uses a throw away spoon for the mixing is so special it takes weeks to fix or get parts and some magician guy can only fix at 3 am on a Tuesday of even week... Blah blah blah... c'mon now! I'm ready to hear a new one! The years of trust and believing the old lie is teetering on the edge. Do not forget to use some imagination, Ronald. New ice cream machine story should include Grimace or Hamburgler in the plot to seem like a real deal thing! Might as well make it good since it is unbelievable...

We're so glad this location has reopened we missed eating McDonalds. This locations the only one we frequently visit and it's right down the road from us. It's not worth the trouble we go through with the other ones in this part of North Little Rock. Waiting in the drive thru FOREVER to deal with employees that are rude or short with you and our orders ALWAYS messed up or the food is mediocre at best. But at this MacArthur location its very small and quaint. The food is great. The employees are so sweet and friendly. We've never had any problems here. Stephanie i believe is one of the managers there and she is the sweetest nicest person. There customer service has always been great for us. Wether we go through the drive thru or walk-in its always quick and easy. Thank you too everyone who...