Love the look and atmosphere and the food wouldve been delicious if our order wasnt a little cold. Cant blame the kitchen, our waitress just wasnt very good. Im not sure if she was new or not but we ordered two appetizers, only one came out. So we asked if the other one would be coming out soon, as we waited awhile. She said she was gonna check, she made up an excuse as to why it was taking so long and that they were making it now (we think she forgot to punch it in). So we waited. Eventually our dinner came out, it was a little cold. We saw our order sitting at the kitchen window for awhile while our waitress just kept going to other tables over and over.
Eventually she brings our plates and all of our food was no longer hot from letting it sit there. told them to forget the appetizer because we had already ate and finished one app and already started eating our dinners.
I hate complaining but we had to say something because we were so disappointed, the food tasted very good. Just didnt want to eat cold pasta and pork chops. Our waitress never even asked if we needed another drink or anything. We talked to the manager or whoever was in charge that night and she was nice enough to comp our app and the one we never got and order us a free dessert. We declined the dessert cause we just wanted to get outta there.
I would definitely give this place another shot, as long as we dont have kiki for our waitress. The service was rough. The food was delicious though and wouldve been better if it was brought out soon after it was ready. They had live music and the artist singing was great, the decor is awesome and its a very...
Read moreWas just there my husband and I sat at the bar. We were not even acknowledged! 2 men (probably regulars every night) came in after sat adjacent to us, another girl came around and asked their drink order knowing full well we were there ahead of them. The Bartender was terrible, she was washing glasses, didn't even say I will be with you in a moment! She didnt even look at us! The bar makes it terrible for wait staff too, when you sit at a table and wait for snotty a** to make table drinks. We waited over 30 mins for a drink a couple of weeks ago! The bartender acts like she could care less if your there or not! We've been here SEVERAL different times with different groups of people and she has had absolutely no personality! Unless your a guy who sits at her bar day in and day out! Its obvious she doesn't need tips!! Go home then!! Ignorant witch! Will never go back and I'm telling everyone!! We have never had good service. Its apparent others are feeling the same, 730pm on Game day playoff and only 5 people at the bar and 3 dinner tables! Sad because their food is decent. It can be hit or miss there too...my pasta 2 weeks ago was hard definitely not tested before serving. I told the waitress it wasn't her fault but just to give kitchen a heads up. If they dont change the attitude in this place for people who aren't regulars every night...their not...
Read moreWent last night for a first time in a couple years for the new open mic that they are hosting. The open mic was a lot of fun. My biggest complain is the service. It took us over 20 minutes to get our first drinks which was after several times of the waiter coming back telling us they were out of multiple things we ordered. They were out of Sam Summer and asked if a bottle of Coldsnap was fine. When the bottle was brought to the table it was out of date and had stuff floating in it. I asked which Proclamation was on tap and he had to go ask the bartender and said "an IPA" not knowing which one. Once we received the bill we had sticker shock on the drink prices. $10 beers and $22 gin and tonics. We kept having to ask the waiter multiple times for our drinks and had to ask him twice for silverware after we already had our food. When we were waiting for our bill we looked over and he was siting at the bar playing on his phone. I think he might be in the wrong line of work. Not the level of service I expect...
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