Burger King — Restaurant in Novato

I have to add.. I was stuck in the parking here with a dead battery.. the manager (young female) was so nice.. she allowed the young man working behind the counter to come out and give my car a jump start. That was exceptional. Most places would not do that because of liability issues but I had been there all day with a dead cell phone (hence. The dead car battery) and I was desperate.. kudos to the management and the employees of this particular place.. it is hard to find people willing to help. I always stop here on the way back from the casino. I love this place. And charbroiled is the way to go. They probably get a lot of tourist travelers due to its locale but I would go out of my way just to come to this B.K. as opposed to a closer location just because they have been extremely nice here and their parking lot always has plenty of parking (and it's more on the private side) for those peeps who don't want to be bothered by poor souls like me stuck on the parking lot with...

Ridiculous! Went to the drive thru window and it had an automatic message that said they were closed, it was only 11:02pm. Checked my phone to check their hours again. Sure enough it days 12am. I wait for a bit and see a car in front of me. I pull up thinking there was an error. Guess not. I pull up and the employee scoots forward and hides from me in the corner!!! I stay there for a few more minutes. Long enough to decide to take a photo of their posted hours at the window. Called them several times and finally got an answer. He pretends it didnt happen!!!! Finally he admits that he was hiding because he said he was standing where he takes orders. Uh why are you standing THERE when there is an customer at the window less than 1 foot away from you ready to order?? Why is taking my order...

Why you still having rude people working? The Hispanic Female is most the time at nights is really rude, I was ordering my food at drive thru and she stoped talking to us like for 3-5 minutes and we did start to said Hello? Can you hear me? And she started to YELLING US like if we can’t wait. I mean if you need time just tell us and we can understand, just don’t leave me talking alone. Also isn’t the first time, if she doesn’t like her job just don WORK, sometimes we have a bad day too and we only...