Olive Tree Café — Restaurant in Oak Creek

While our waitresses were kind and helpful, Olive Tree should be ashamed of themselves! My family made a 25-person reservation to be together on the one year anniversary of my grandfather’s death. This was his favorite restaurant. When the reservation was made, we had the option to book a hall or not, and decided on a large table in the restaurant (not a hall) during their least busy time of day (confirmed by staff member). The decision to decline the hall was understood by the staff member on the phone. This reservation was made a month in advance. When we arrived, we were sat at a large table in the dining room, not in a rentable hall. Each family member was given a menu with prices next to each item. We were absolutely appalled when a single bill arrived at the end of our meal for a flat rate of $800. Several people just had a drink, or a bowl of soup and salad. Even if every single person in our party got the most expensive dish on the menu- our bill wouldn’t have been CLOSE to $800! When the restaurant was questioned why we didn’t get an itemized check, and how they came to the bill of $800, they said they had to “figure it out”. When we finally got a “revised” bill, it was $700 including a “hall rental fee” for a hall we did not inhabit. They could not tell us why we were charged $28 per person and not the amount stated on the menu provided to us, or why they couldn’t remove the hall rental fee. 18% gratuity is standard on a large party meal, but $700 isn’t our meals plus 18% gratuity! If we didn’t question why our bill was $800, would they have charged us an extra $100 simply because they could? What a lovely way to treat a grieving family! Olive Tree should be ashamed of themselves. It is unbelievable they have the audacity to behave this way to loyal,...

Olive Tree Cafe is a family restaurant catering to families - of course. Although everyone is welcome. Not an imposing or distracting style of decor, just a casual place for a casual meal.

Our server was excellent. Friendly, relaxed, ready to help us enjoy our meal. Ya know. I am bad with the asking of the names, but THIS time she actually TOLD it to us without me needing to ask, and I STILL don't remember it. I am the WORST with this. She was just lovely. Made us feel right at home and as if we were regular customers - even though this was our first visit.

The food is great. From simple cereals and eggs, soups and salads, sandwiches and burgers, on up to steak and seafood, a wide variety to choose from if your group can't decide on a cuisine. I had the Monterey Chicken, Mom had the Roasted Turkey and Avocado, and we had the Appetizer Combo to share. The combo had just a few pieces of several items which was perfect to share. We only ate half of it to save room for the rest as each sandwich comes with fries and a cup of soup. The Chicken dumpling is very tasty, has lots of flavor in the broth. Mom thoroughly enjoyed the half of her Roasted Turkey and Avocado she could finish, and likewise the Monterey Chicken half that I ate was delicious. Lots of grilled onions so it was really slippery inside and kept falling apart on me. Don't get me wrong, it was delicious. I just switched to eating it with a knife and fork so I didn't end up looking like a toddler just learning how to use utensils. We each took home half of the remaining half of the app combo, half our sandwiches, and half our fries. I also grabbed a piece of chocolate cake to go on the way out. Scrumptious. Very moist with a rich, creamy chocolate...

First off let me state that the service was great, no fault of the wait staff. However, a reservation for a party of 25 was made a month in advance for my family and I to meet on the one year anniversary of my grandfather in laws passing. This being his favorite spot to eat, it felt right. At no point during the making of this reservation was a "hall rental fee" or flat rate food pricing mentioned. Upon arriving we were sat in the regular dining room at a combined table and each given a menu with individual item pricing. However, when finished, we were handed one bill with a single price tag equating to $32/person. I had the chicken fried steak for $14.99 and my wife had a soda. Another in our party only had a bowl of soup. When asked about this we were told there was a hall rental fee added (Okay, why were we not placed in a hall then?) and given no explanation as to why we were handed menus with prices just to be charged an exorbitant amount of money for a standard meal. But fear not, they took $100 off! Hooray, now it was only $28/person! How reasonable! This is disgusting and deceptive business practice and should have been discussed up front when the reservation was made. Added gratuity for a large party is an acceptable practice, not flat out lying to our faces about meals being individually priced. I will most certainly not be returning or recommending...