I would love to give a great review but unfortunately I canāt . We had a reservation and were told the people at the table were still there as theyād been for 2 hours. The girl at the podium said it should be about 20 minutes. So we wait mind you with 4 kids. Half hour goes by and still nothing.Apparently we were invisible. We go to ask how much longer and the girl didnāt know so my son asked to speak to the manager. She comes out with attitude to see what was wrong. We tell her and she says I canāt ask them to leave. Then she turns it around on us. She says What if it was you sitting there? I said āYou can tell them you have another reservation waiting politelyā. She says āWell I couldā but does nothing. She could have slid tables together on the outside patio but apparently she canāt think outside the box. I asked her if it was okay for her to let us sit there all that time while not saying anything to them? Apparently it was. Iām not sure who the manager is but she was of no help and could have cared less we were waiting by now 45 minutes. She would NEVER work for me. Your customer service is awful so I hope your food is better. Wonāt be back or ever try it. Thatās a shame as we had 10 people but itās your loss not ours. We will let our experience be known to our...
Ā Ā Ā Read moreService was spot-on, staff was super friendly ,server was the best I've had in awhile she got tipped extra! Very patient with the whole big group that came. The food temperatures were great everything spot on as far as taste goes no complaints in this department live entertainment a solo player did an excellent job lot of well-known songs from country to a little bit of light rock. View out on the patio and porch is outstanding see the boats moving across the water, exceptional place in my book one of the best places to eat in Tuscarawas county, highly recommend will be going back again for sure. Not a...
Ā Ā Ā Read moreAs a single mom my chances to even get out the house are pretty slim, so I made plans to come to this restaurant and I show and yāall are closed? I showed up on a Sunday at 6 oāclock. I bet you can only imagine my disappointment considering I was looking forward to this all weekend and I live in the area where there is nothing else around. Next time at least make a Facebook post saying youāll be closing early before I drive the 30 mins around the lake. Wonāt be coming back...
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