Hardee’s — Restaurant in Ohio

We went in for lunch on Sunday. Order a mushroom Swiss burger. It came out with American cheese on it. I took it back up and the guy says we are out of Swiss so I put American cheese on it. I said well.... can you make one with no cheese instead because I don't like American cheese. He seemed pissed off and rudely grabbed it from my hand. He brought it back out to me and says.... here's you mushroom Swiss with no cheese. You could tell he was mad because most the mushrooms were just in the wrapper not even on my sandwich.

The atmosphere was not that great either as they had screamo heavy metal playing. The older couple next to me was not happy about the music either as it was loud enough I could barely hear my girl across the table.

I usually go through the drive through. This was my first time inside and doubt I ever go inside again to eat.

The chicken wraps were really good as always but I'll be going through the drive through to not to have to deal with the inside again.

Sad at how that place is going down...

I went in for a breakfast sandwich, but I couldn't get in because that morning the door was locked when it should have been opened at that hour. I knocked on the door and the attendant came and opened the door and told me it was drive-thru only at that moment. He said I couldn't come in, but since I was a truck driver and I couldn't come through the drive-thru so he said if I would tell him what I wanted, he would bring it to me at the drive-thru window if I would go over there and wait and I said okay. So I told him what I wanted and he made it and he brought it to the window. That's What I Call going above and beyond to serve a customer. I always get awesome service at...

Above my expectations. I was just happy to have a hardees close to sandusky, and was pleasantly surprised by the staff, environment, and the food (Frisco is my personal favorite, even triumphing over mushroom swiss). The soft drink rack also had a good variety, especially considering I don't do carbonated sodas.

There are two problems: limited app compatibility and prices. $11 for one small combo is unacceptable. It's reasonable for regular combos, but when you order a SMALL, it should never be over $10.

Edit to add: the meat on the tenders is too mushy.

I will leave this place at 5 stars, but they are skating on thin ice and need to improve if they want to...