We ordered 12 Rudy hot dogs(3plain), 3 fries, 1 mac n cheese, n 3 floats. The lady,(call her lady#1) at windown was very polite, friendly,(gave me extras napkins without me needing to ask) hair pulled up (a must in food industry!!) She was a bit..lets say non-hurried, but thorough. My fries were fresh and hot, crispy-not hard, not soggy, the bags were full-no 1/2 filled bags here.The dogs were fine, buns fresh, chili a bit dry, but not greasy- I always seem to get a lot of chili, so I take some off n give to my dogs that drool under my table. The root beer floats have changed. Idk if they were dispensing a lot of the soft served ice cream the put in the floats(82°F weather day) or if they have a bad machine but the ice cream didn't really cool my root beer nor melt in the pop so I had to stir it up a lot of times and its tasted like warm whipped cream from the cans than actual ice cream. I was cringing though when I saw the lady (call her lady #2) who was helping lady#1 turned and walked away her hair was down, free flowing due to how light it is( so flying everywhere) and it went down to her bum! Needless to say my hotdogs got cold from me searching through the food for hair. That along with the fryer bin they pulled out and left turned on its side(draining? No idea but there was cooking oil underneath it, old foil in it, and sooo much left over crusty, crispy chunks of food) but left right outside the back door and left where in plain view of everyone going through drive through. Things like this, the hair, the rotting wood planks that make up building, the warmer ice cream.....all this says management isn't managing very well. I love supporting small businesses, especially one that started in Toledo and its still going 100 yrs later (I think, either 1920s or 1940s)but that type of lazy managing will ruin the business and now I wonder if its franchised. The food was good, though look out for unwanted hair and careful of ice cream on warmer days. Would I eat there again? Maybe. I'd probably travel the extra distance to the org. Rudy's though.