Grand China — Restaurant in Oklahoma City

Update: changed my rating from five stars. As a regular customer to this restaurant I usually order online for pick up the same dishes almost every couple weeks.

I got home with my order only to discover I did not receive my favorite vegetable lo mein and called the restaurant to ask what happened. She told me she could plainly see that I received pork lo mein and I very politely advised her I’ve never ordered pork lo mein because I don’t like it and asked if I could come back for the vegetable lo mein I actually ordered and paid for. I could tell my request did not sit well with her and I offered to bring my receipt so she could see what I actually did order if there was a question.

I was surprised at the treatment I received when I went back to pick it up. She seemed very annoyed that I didn’t want to accept the pork lo mein substitute and after a short conversation and a little wait time she gave me the correct order.

Once I got home and opened it up I recognized that this was not a freshly made dish but in fact looked like it had been over cooked and possibly day old. It was inedible. What a waste. I had to pitch it. I love vegetable lo mein and I can tell the difference between a dish that has been sitting around all day cooking or leftover day old and one that is fresh. I could speculate until the cows come home that either she gave me leftover day old dish instead of the freshly made or gave me the substitute because she didn’t have any fresh vegetable lo mein which I would have preferred not to have to come back and would have preferred to receive a refund rather than to waste money and food. This online order was $50 this time and now they just lost a good customer.

Prior post: All day specials are reasonable portions while regular menu items are larger.Spring rolls are excellent as well as the General Taos chicken. Hot and sour soup was freshly made and delicious. Want spicier: just ask. Service was really good. Will be my favorite...

So my grandparents order from this place all the time with 0 issues and since I moved close by I’ve tried to go there a couple times but there Google open times don’t seem to line up with the reality of when their doors are open. Today my partner finally managed to catch them open on his way home from work and ordered the chicken chow mien for me, and it came with no noddles just the chicken and veggies. So we called thinking there was a mix up because chow mien literally translates to fried noodles. The lady who answered the phone was very patronizing to my partner repeatedly telling him that chow mien doesn’t come with noodles and asking if he “got it”. He is pretty polite and didn’t wanna push the issue but I was craving specifically the noodles so I called back to see if maybe an exchange or something could be made. The same lady answered and tried to tell me that the white people in Oklahoma were the ones responsible for her restaurant’s chow mein not having noddles and instead coming with fried wonton bits like you put in soup or salads and that if I wanted noodles I should order lo mien instead. Needless to say even though this is the closest and easiest Chinese restaurant on my and my partner’s route home we will never be ordering from here again and I don’t recommend anyone else do so without specifically clarifying with them in person what they decided to put in each dish for the “white oklahomas” vs the...

My family and I have eaten here a few times. The resturant is family owned for around 15 or 25 years( I asked and sorry but my memory recall is it was either one of these numbers by the daughter when we went this week.). Breakfast seems to be the main meal they started off serving but actually serve other meals. Now these options are mainly sandwiches and such. Their main event is definetly breakfast with a number of selections. The food? Tremendous. Some might think because of the name and other that it would not be the good old American style. Let me tell you this could be call " Love Breakfast American Style!" Your mouth, eyes, mind and tummy will enjoy some yummy food. You get the best options for morning meal. Customer service? They treat you like family. Environment or stage? The resturant is clean and decorated in a nice way. So the next time you might be headed to IHOP and think it could be nice to mix it up..Why not give them a go. ( By the way I am not knocking IHOP I love them; just presenting places for diffrent day of the...