We had a big family outing at the lake and we stopped by here one day for lunch on a weekend with 10 of us. From older adults to newborns.
From the outside, the facility has a very unique look to it, and certainly looks like it probably would be more fun on a cool night and going out for drinks as there is a really nice enclosed seating area that would be great for nights.
Our waitress was one of those older ladies that had been doing this for a while and was wheeling and dealing and called you "hun". You know, the type that is amazing at her job.
The menu was pretty straight forward, more so your typical American diner menu. My meal which was the country fried steak & eggs was very satisfactory. The prices were entirely reasonable and affordable given the tourist location it is at.
It sounds great, and is great, but needs some refinement for a truly great experience. I work in architecture so I know these areas are must upgrade:
A) Entrances, where is the main entrance? There is no signage or architectural element that indicates where the main entrance is. Although the restaurant has a fun eclectic look that is appealing. You'd still expect some sort of guidance. Our family kind of slowly walked along the two main sides of the restaurant till one of us tried open the patio door and we kinda just shuffled in assuming we were going the right direction.
B) Restrooms are undersized, not conditioned, not ventilated, dirty, and toilets are raised on a platform. I am pretty tall, so my feet were on the floor as I sat up higher 8" or so inches and I could barely move the room was so narrow. When I was done in the toilet, I was dripping in sweat and smelly. Nor was there a changing table, or counter top for us to change our baby's diapers. If you plan on going here... go to the restroom before hand and save yourself a scare.
C) It looks like at various times there have been upgrades and residential fixtures were used, which are deteriorating since they weren't made for commercial use. Those probably should be...
Read moreIf I could do a zero star it would be here. I work in takeout at a restaurant and the service here is absolutely terrible. You call them from one number and if they don't want to take your order and you are not ready because you didn't know they changed locations. They will not answer your phone again. I don't care how busy you are. You need to make sure you have the right staff for the right location and obviously there is a problem here with customer service. My restaurant closes at 12 AM and I serve people until 12 AM so there's simply no excuse. I never come out or come to lake killer and be able to do that and have something to eat FOR MY KIDS and not be available because people don't wanna answer the phone that is a lack of care for your Employees that care for your customers. we had to call from another number we got on the texting app just for them to be able to answer. From a different area code. I blame the owner nobody else honestly get it together. There is no structure here.
The thing is you would've gotten a 20% tip on a really good order and I mean that when it comes to customer service if you take care of your customers, you will get taken care of. We just decided not to eat because we didn't trust it after trying 4 different numbers. if you really don't care about your customers do you think you really will care about putting the right food in the...
Read more2nd visit under new ownership. The first visit was offered a buffet so we order that and they closed the buffet as soon as we were about to get our first plate. Had to order off menu, so I ordered a subpar hamburger and a apology from owner because he was new. Second visit walked in to the smell of steaks on the grill place was busy so I was hopeful for a better experience. Was never told steaks were on the menu, overhead a black family try to order a steak and waitress told them they don't have steak so idk if they ran our or what that was about. This was at like 645 pm so it's not like it was late or something. So I ordered the Famous Chicken Fried Steak "Best chicken fry on the lake" is what the menu says. I laughed when it came out, it looked like a child size chicken fry. I was hungry so I started to eat it maybe taste made up for size. Guess what, it was a hamburger patty that had been chicken fried! This place is a joke and we won't be coming back and will definitely not recommend. Asked for a paper plate for my kid to color they were "all out" so she got her self her own paper and colors because the waitress was...
Read more