Labor day Sunday spetember 1st 2024. With a large group of adults and kids and one child has a severe dairy allergy. As I'm sitting next to the boy I ask the waiter to make sure there is no cheese on the chefs salad. He returns with a pre-made salad with cheese on it. I tell him (again) the boy has a severe dairy allergy and can he get the burger. He confirms that the bun is dairy free. The boys mom says, are you sure, I'll gladly go back to the kitchen and check. Waiter says I'll confirm. Brings out the burger and again is asked "this bun is diary free" he says yes. Well 30 mins later returning on the boat he starts to get hives and has trouble breathing. We speed home another 15 minutes and he is in bad shape. Epi pen to the thigh, he vomits, gasping for breath, struggling to breathe, terrifying for everyone. After he starts to recover and things calm down another member of our party calls the restaurant to tell them what happened. The director of the resort calls back to get more information and offers no compensation or really any remorse, although she does confirm the 2nd ingredient was dairy. Says send us a bill for the epi pen and we will pay for it. Unbelievable response. I'm not sure what would have happened if we were 5 minutes further away. The fact that we asked no less than four times to confirm and the staff couldn't be bothered to read the 2nd ingredient was something that could cause this much damage to a young kid. And then nothing to try to make things right. You all should be ashamed of yourselves. Gross negligence and...
Read moreWell I was hesitate because of past experiences here at Eddys. Well I was so pleasantly surprised. My wife and I went to eat both Saturday and Sunday of Memorial Day weekend. WOW. They were hammered and we figured it would be a hour or better to get food and drink. Being a owner of two restaurants, I do cut some places some slack, on busy weekends, but they had there A game going on. Service was really quick, extra friendly, very precise and accurate and then then the food was very quick and dang good. I told the owner/Manager, Peter how good it was and that I was in the business too. He seemed to really appreciate that very much. Please give them a chance again if you haven’t tried it lately. There was a comment a few days ago about not enough staff. Well, with the Covid19 a lot of people are setting at home on their butt drawing unemployment. It’s hard to find people that want to work right now. Please don’t hold that against the restaurant owner. I am having the same issues. Good luck Peter. I wish you the best sir. Keep up...
Read more$10–20 If I could give a negative score I would! We arrived and parked our boat at 1:35 pm We did not get our food until 3:40 pm. When we got our $15 dollar burgers they were burnt. People who had ordered after us were getting their food first. There were like a total of 4 tables with people. When we went to go check on our food they we saw servers on their phones! If we would’ve had food on the boat we would’ve just left, but unfortunately we didn’t have a back up plan and had to eat the horrible food we had been waiting 2 hours for! If you are wanting a day on the lake I would go anywhere else but here!! I don’t normally leave reviews, but This was horrible!!!! I don’t want other people’s lake days to end...
Read more