Papa Johns Pizza — Restaurant in Opa-locka

WARNING!!!! KIDS ARE RUNNING THIS OPA LOCKA LOCATION!!!! Lots of horse playing, no one is being clean! Anyhow I ordered a simple pepperoni and barbecue chicken pizza along with barbecue wings. Both pizzas were done wrong and wings under cooked. I tried to get them to replace it, manager or managers were very rude and at one point the person who claimed to be the manager hung up the phone while I spoke with them. I have never had problems with other papa johns locations except this opa locka location! Hopefully this dump of a location be closed down for good, because this location used to be great when it had the same manager for a few years! There used to be adults working at this location who had pride in what they do, now it’s a bunch of kids running it. Go to another location other than this opa locka location! You’ve...

They mess up orders and always have nasty attitudes. Can't get in touch with them over the phone. I've been cursed out in the past by a "manager" and told I wanted free food. They delivered incorrect pizza and I had to go to the location to get the correct order and I asked to be refunded my delivery fee due to not actually getting what I ordered delivered. I recorded the interaction with the "manager" he called me a b** I called corporate and while I believe he was fired. I wasn't offered an apology and the video was never asked for. The store has been on a downward spiral since the old manager left to go to the 54th street location. The wait times are ridiculous even when they're not busy I feel like they play around so they are slow to produce pizzas increasing the wait time. It is a bunch of young ppl working there....

Ordered a large pizza with a soda. The pizza came cold, not cut and barely with any cheese on the top. I called the store and the manager (spanish lady) was very rude to me. The manager would not give me her name, and she told me to call the corporate office and tell them "that I not giving you my name". The other mananger in the background also, said he didn't want to talk. I advised anyone who wants service at this franchise to not do so, bc if the managers is rude for no reason, just imagine how the employees will act. I called corporate, and reported the manager. They gave me a refund, in which I went to Pizza Hut. Sorry, but I will never ever order anything from Papa John ever!!!! Rude, and I refuse to spend my hard earn money on a business/store like this!!!!!! Take your money somewhere else...