Scoops & More — Restaurant in Oregon

We were okay with the food on our first visit a few months ago and decided the other day to give their burgers and fries another go. We arrived to pick up our order to find we were being charged $4 more than their menu online indicated. I understand the price of beef in particular and everything in general is up right now, but if you're going to have a website, it should be accurate at all times. No excuses. Their eventual response was they can't afford to print new menus right now. Printing menus has nothing to do with maintaining a website accurately. The next issue was when we got home. The fries were all nearly black and on the verge of not being edible. The burgers looked nothing like the photos advertised on their Facebook page. After some digging we could barely detect that they had cheese on them, and mine had the smallest slice of tomato I've ever seen. To top it off, my burger wasn't quite cooked all the way. We may stop by again for ice cream someday (Umpqua!), but never again for food. I'm bummed because we like to support local...

Scoops is an all around wonderful place to visit, for the whole family- children and adults will all find something they adore!! I take my niece there, and she absolutely loves getting to pick out a board game, and then bring it back to our table and play it while eating and enjoying our food and or icecreamsweets! They are the best, amazing service and make sure to create and maintain a friendly attmosphere at all times!! Not to mention great food; their burgers and fries are delicious.."mmm yum yummy,..especially chili cheese fries theybmsje-yum yuknYUMM; My favorite ice creais their 'civil war ' (chocolate, vanilla, and caramel infused)flavor! Indefinitel recommend this place, you won't regret it....

1st time patrons! We were looking for a food shack n shake joint and ran across this place on Yelp, so we drove down from Merlin and when we arrived, unbeknownst to us, they were literally closing in 7 minutes, however, they were happy to take our family's dinner order and make our shakes with a smile. The shakes are handmade with Umpqua ice cream with 24 different flavors available and a variety of candy add ins available. The food was made fairly quickly considering there was only 1 cook and they were trying to close for the night and we were thrilled to have hot eats and cool treats that didn't come from a chain joint. Big thanks to the staff for...