First , we had a party of 8 . My 3 people ordered first, then 2,1,and then the final 2. We ordered some appetizers and those came out and we started talking ..... I asked the waitress for some plates, she handed me two and stated " these are our last two plates we have" after looking at the plates they still had food on them from the previous people. I tried to hand them back but the waitress looked at me and walked away. So we ate the appetizers and talked till the food started coming out. First the last people that ordered got their food, then the one person, then the two that ordered after us. So we are sitting and waiting every finished their food so I finally ask the waitress to go check on our order. She came back and stated that it just came up. I told her that I would just like to cancel the order since everyone else is done eating and ready to go. She came back and said that since it was already done that I can take it for free. I said ok and paid for the drinks and appetizers that we did get. Please keep in mind that our order was a breaded chicken sandwich with fries, catfish nuggets ( appetizer) and a side salad, and chicken wings with fries. So she brings that wings, so everyone at the table pays and she brings the side salad. After all bills are paid and the couple's of two leave I finally get to flag her down and ask about the catfish nuggets , chicken sandwich and fries. She said " well you cancelled the order, I said " did you not tell me that the order was up and ready when I cancelled it" with her replying" o sorry" . Long story short, my order was never made and I got lied to twice. I still tipped the waitress and took my wings and the side salad home. (swung through Burger King to finally feed my son after waiting almost 3 hours for nothing)Well the wings are rubber and asked for extra crispy and the salad is brown and withered. So those went in the trash. I will not be going back to Brewster's. Could have just been honest. I am an understanding person and realize...
Ā Ā Ā Read moreThis is a bar, and not much else. If you like loud music, bad karaoke, drunks, and having the wait staff ignore you, this might be a good place for you. I understand that some may be looking for the bar experience, so this place is just for you. If you are looking for dinner, you might want to avoid. When we walked in, no one had food, bar was packed, nobody working the bar, or the tables. 3 employees stood by the kitchen ignoring everyone. After 5 minutes, had to wave someone down, said we wanted to order food, she told us to go to the other side of the bar. Waited another 5 minutes for her to come back and take our order. This seems like a fairly popular bar, so consider that. But if you want food, conversation, service, or a parking spot, its not for you. Online menu is out of date, don't have half the food listed online, prices are different (example $11 wings online are actually $18), app sizes are pathetic, about 6 fried mushrooms, on the plus side, burgers were a good size, and i got about 20 packets of ketchup and mustard, woohoo! Upgraded to 2 stars, because the burger...
Ā Ā Ā Read moreEverything about this place is fantastic from the food to the environment. Only reason im rating a 2 and not a 5 is for the simple fact that my server, Amber, was great, until it came time to sign the tab. I signed it and handed it to her and said "im sorry about not having a tip, we dont have that much extra money" ...keep in mind me and my husband are in between housing situations at the moment, so when we actually have the extra money, we DO tip. Ambers response, in VERY rude and "karen" type tone was "Well maybe next time dont go out to eat." I have never been here and it was for my husbands birthday, and he chose where he wanted to go. As much as i hate to say this, i WILL NOT be coming back here. Thank you Amber for ruining a perfectly good night with your karen ways, and i hope no one else has to deal with your drama, customer wise. Tried to call and speak to a manager, but no one answered the phone. Just dont want anyone having the same issue i did.
Thanks for...
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