La Nueva Hacienda Fine Mexican Food & Cantina — Restaurant in Osawatomie

This place isn't my favorite, but in a small town you get what is open if you don't want to travel. I usually almost always order the same thing. A Molcajete to-go. It's usually ok but overpriced. As of April 24 2021 it was on the menu for $13.00 and now it's $20.00 We'll anyway they always mess my order up nearly every time, the last thing I ordered was last week I ordered the Molcajete, it is flavorful dish that is made with a variety of ingredients, including beef, pork, chicken, chorizo, vegetables, including Nopales, and variety of spices. The dish is served in a molcajete, which is a volcanic stone bowl that is used to grind and mix the ingredients together. It's a delicious meal if made with care and the correct ingredients; but every time I order, They never put the cactus fruit aka (nopales) in or the chorizo which it says is included in the menu. Also, the last time I asked for some Verde salsa with my chips (which is always included there, it's considered condiment jist like how chips and salsa are included... but theychargede me over $2 after I already paid for my order. and there is no menu item or anything saying there is a charge for a tiny side of salsa verde and thats one of the main flavorings in a molcajete.... That is ridiculous and sad.... and they should be ashamed of themselves. I highly doubt I will ever go back again, unless I'm that...

I don't typically leave bad reviews, but I couldn't give a good one this time. The food was good and served rather quickly, which was awesome.

My biggest issue was the service. When I walked in the door, no one greeted me or said welcome. It was 7:30pm and there was only one other customer there. They just looked at me and I had to ask where we should sit. One of the workers (not the waitress) kept staring in our direction and it was uncomfortable.

While eating, I ran out of water so I set the glass at the edge of the table. Mind you, we were the only ones there at this time and my waitress was only about 10 feet away. She never refilled the water. She was busy scrolling through her social media page and talking to the male worker who was the one staring in our direction. I asked another waitress to refill my water and she did.

I would have given it 4 stars if the service was anywhere near what a typical sit down restaurant was like. It just wasn't. Maybe I came on a bad day, but that's really no excuse. I know this place has great reviews and I wish I could give it one,...

The quality of this restaurant has greatly declined over the past year. No oofets for refills throughout there entire visit. 60.00 bill which is fine for 4 people, however; the quality of the food was terrible. Out of the 4 plates, (California burrito, steak fajitas, boneless buffalo wings, and jalapeno cream cheese enchiladas) the only food that actually was eating was the California burrito and the rice in the side. All the other food was almost inedible. The caso dip at this restaurant is literally just melted white velveeta with nothing else added, definitely not worthy of any Mexican restaurant. The chips were almost all to small (broken to slightly larger than crumbs) to dip. Very disappointed in my and my...