Living Foods Cafe — Restaurant in Oxford

So, I know we are coming out of a pandemic and that help is short. I can't really say that has anything to do with my review today. It was just bad service...bad service that contributed to bad food. We placed a phone order and drove for pick-up. I arrived ten minutes before our order was to be ready. Upon arrival we decided to add to our order. So, we added two things, an egg sandwich and a smoothie. The original order of a green smoothie and turkey melt came up after about ten minutes. Then the wait began. Thirty minutes later with everyone who had come in after us seated and served we were still waiting on our second half of the to-go order. It wasn't like the place was packed. We were conspicuously seated by a window waiting. The staff never really paid attention until I finally walked to the register to ask where our food was. Meanwhile the original green smoothie had sat melting away. The woman behind the register said it would be up momentarily. It was obvious then that they had completely forgotten about us. So, our original order for my wife and other daughter sat waiting thirty minutes. Finally we get our remaining items for the order. A mild apology came with it and no thought was given to the fact that our other to-go food had been sitting for so long. We left and brought the other items home to my wife and daughter - a now melted smoothie and a turkey melt that was supposed to have bacon jam on it but was not prepared as it was described. Bad service, inconsiderate, bad food. Maybe we are a one off situation. Still it was enough of a bad experience I decided to post a bad review here and on Yelp....

I hate to have to resort to leaving a bad review, but it must be done. I have been a customer of Living Foods for 2 years. I've spent thousands of dollars here, as I love to eat healthy, and I enjoy their salads, smoothies, and veggie burgers. HOWEVER, my visit earlier this week, on May 15, 2023, was HORRIBLE. I did not receive my to-go order (a salad) until 45 minutes after ordering. I would have been more understanding about the wait, had I not witnessed at least 5 other guests receive their food before me. These were dine-in guests who had arrived at least 20 minutes after me. This wasn't a good look with me being the only person of color in the establishment. I will not be back. I'll just have to make my own salad or spend my...

Alright, let me preface this by stating a fact. I Hate Quinoa. I have never had Quinoa in any form that I liked, whether it was prepared at a restaurant or within my family. I also don't like beets. They are slimy and strange looking, and I never understood the option of adding one on top of a burger.

That said, the Beet and Quinoa burger is not only the best VEGGIE burger in town, but it is the best BURGER in town. Hands down. It is the perfect balance of sweet and savory and the mayonnaise is a beautiful addition. I dont know how, but they took all of my least favorite foods and blended them into something irresistible. The price is a bit high, but hey, we do live in Oxford. And this burger is worth whatever I need to pull...