I was trying to give this place a chance but was unsuccessful. I only visit this store for the Singapore Noodles which used to be good. They have since fell off. Today I ordered Singapore noodles and there was no spice in it. This is one of the main ingredients how could you leave this out. I think it was done on purpose because the last time I place an order for Singapore noodles I said no beef or pork and they put chicken in it. I ordered the same dish all the times and they know I never eat any other meat in my Singapore noodles but shrimp. Lets move on to the other dishes since they want to be rude and obnoxious. The fried rice is disgusting and the chicken wings have an after taste to it. I don't pile mumbo sauce on my chicken so I can taste when something isn't right. The steak and cheese isn't good, the Lo mein has an after taste to it. The shrimp box oh my the shrimps are undercooked. Lets not mention the atmosphere being sketchy. I just want what I pay for and that is quality food and this isn't it. The young lady who takes the money at the window intentionally places my card on the counter after I gave it to her in her hand. I mean she goes as far as dodging your hand to put your card on the counter. Unacceptable. Update: I just got off the phone with the manager and the lady that takes the orders acknowledging that they made the mistake but are not willing to give me a refund. I'm currently at work and don't get off before they close and they will not refund my money when they know they are wrong. Unbelievable. You all can go if you want I no longer patronizing Jacky Chan. Sorry!!.. I just got a disturbing call from the manager asking me to take my review down. ...
Ā Ā Ā Read moreFirst time ordering thru them I used Uber eats ... took placed a order at 5:23 and didn't get it till 6:44 almost two whole hrs to come 2.5 miles ...then I ordered gen tso chicken was soggy as could be like they had it frozen and jus microwaved it the chicken is supposed to be crispy chunks of chicken with a signature sauce not drowning in sauce I also ordered the beef lo mein and the gave me shrimp lo mein and it looked awful noodles were dark brown like it was cooked in a dirty wok pan like come on pay food looks nothing like the pics they show and im tryna post a pic of my food but it keeps saying special permission needed go figure I got ripped...
Ā Ā Ā Read moreWARNING! You could get a bacteria that might lead to death. I went to this restaurant and they served me spoiled rice that, according to them, had been sitting for several days. When I complained, they admitted the rice wasnāt fresh and that their freezers were broken, yet they were still serving it to customers.
This is complete negligence. Eating food in that condition can cause serious food poisoning. They clearly donāt care about anyoneās health.
Do not eat here. Itās a real risk. This place needs to be inspected immediately before someone ends up in the...
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