Denny's — Restaurant in Palm Springs

I usually come to this Dennys alot and the people here are usually great but tonight idk if there is a full moon out tonight or what but service was beyond horrible and I understand that when a place gets busy it takes longer but when you get there and only two other people are there before you and it takes forever to get your food it's un called for. the rest of my family got their food and it took another 20 mins for me to get mines how does that work. After we got our food finally a group of 10 people came in so we figured it would take a little bit for the manager to get back to us no biggy. More people come in not a lot but a few groups of 2s. The heavy set black girl tends to everyone that comes in and gets them going yet speeds passed our table every chance she got. As so is the manager helping everyone else and rushing past our table as well. So 40 minutes after the group of 10 has ordered and gotten their food still no one to check on us asked if we wanted refills another stack of pancakes for my son since that's what he ordered the all you can eat and had already finished his food and the 1st set of pancakes before I had gotten my food. I'd had enough I stood up to walk towards the counter to ask for refills and I went off the manager hurried up and got the refills and put in another order for pancakes for my son but by this time we've already had been there for almost 2 hours and my youngest son was getting very agitated. The Manager never apologized didn't offer to take nothing off the bill or anything. The heavy set black girl got pissed because we asked for a box to go because we had been waiting forever for service. It's like like this every time I go there but the White Manager with the beard and the black heavy set girl were both horrible tonight the old mexican guy busting tables and the cook did a good job. Idk if you had someone call off tonight but this was the worst service that I've ever had. I didn't even leave a tip because it was truly horrible and I always tip either 15% - 20% or $5,...

Our visit was on September 15, 2025 before 8:00 AM. Our server’s name Marisol.

We arrived and immediately noticed underneath the table on the floor was a small creamer container splattered. We notified our server about it and told her that we did not do it. We expected it to be cleaned up, but it was not.

From our recollection there was one other customer there. I believe the person left before we received our order. From what we can tell we were the only ones there until about the middle/end of our meal when another customer came in with others. Either way it was not busy for a morning at Denny's.

When we received our order, I noticed that I was missing a sausage link. I kindly asked our server that I was missing a link. This is when things got serious in our opinion.

We heard our server tell someone that my sausage link fell to the ground. We did not say anything when our server arrived with my sausage link giving her the benefit of the doubt.

However, after biting and eating it, I realized the link was not warm, maybe even cool and the time lapse between our server stating it fell to the ground, and I receiving it--there was not enough time to cook another sausage in my opinion.

So, when she came to our table I asked her if the sausage link was dropped and she confirmed it. She did not seem surprised we had heard her.

Shortly thereafter, I went up to pay. I asked her if the sausage links and bacons are precooked. She stated no, that they are made when ordered.

Server said a new sausage link was cooked, but I personally was not convinced since the sausage link was not hot enough to suggest it just cooked. Also, my wife’s bacon looked...

When we arrived there was no one to greet us or sit us at a table. After standing at the entrance several minutes one of the waiters tells us, sorry it's taking so long just grab a seat anywhere we'll be right with you. We sat down at the nearest booth. No one approached us for a few minutes so we asked one of the waitresses for menus and she then in a rude tone tells us something along the lines of, if we sat ourselves down no one told the server covering our section they got a new table. Then she said something like "that's why we have that sign that says wait to be seated". Everything she said to us I felt was very condescending so we stop her and explain we were standing there for several minutes no greeter was there to seat us at a table, one of the waiters working the bartop saw we had been standing there for a while and he told us to grab any table and someone would be with us shortly. Rather than apologizing or even just letting it go, the waitress goes further into her condescending remarks about us probably being tired from partying all stagecoach weekend and thinking it was a long time that we stood at the front but in actuality it wasn't that long. I was about to start arguing with her but chose to instead tell the table "I do not want to eat here anymore" so we got up and left. I couldn't believe the lack of professionalism from that waitress and the poorly managed restaurant that allowed that situation to even happen in the...