Harlingen Country Club — Restaurant in Palm Valley

Worst experience ever. We wanted to have a date night at the restaurant for ease on mind because kids are closer. But we should have left. First no one noticed us enter and we had to ask a waiter about seating then proceeded to seat ourselves. Then it took about 10 minutes for our waiter to approach us. After that we had to ask twice for our waters. Waited about 20/30 minutes to have our order taken. The waiter never brought us rolls, plates or butter till we asked after our entrees were brought out. She had to be reminded that I hadn’t received my salad either. After we received our entrees my steak was extremely undercooked so we wanted to ask for it to be cooked further but our waiter again was no were to be found. My husband had to get up to find someone that way we could get the steak cooked more that way I was able to just eat my food. They already add a non negotiable 18% tip to the tab and I tell you what it was not worth it in any way shape or form. We dropped 130$ there to be treated terribly. No repercussions. No fixing it. Nothing. The service is the worst we’ve ever experienced...

Wait staff is awesome, and golf course is well maintained and fun to play. My problem however is with the Board of Directors. There seems to be a small ( click ) of people who matter there. My husband and I have been members there for approx. 3 years. Here's just one example of what I call (Not Right) situation. The club has a Refer a Friend program that gives credit towards the member. My husband and I referred a Financial Advisor, he will be having Monthly Banquets there, which is always numerous people...at least 20 couples sometimes more. We inquired in the office with Estelle, she stated Shea was in charge of that and NO...there was nothing for that. In other words, they obviously do not care about a member bringing in good business on a regular basis. My biggest problem is how the club is run and Board Members. I would have given one star but the Wait Staff is really good....

It's not the environment or whatever of this place, but the lack of kitchen staff members is what is mind bending. The lack of supporting cooks to keep up with demanding list of orders. I don't know what going on behind closed kitchen doors but give the dedicated chefs/cooks their much deserved time off to relax, regroup and get back with fresh energy and motivation. Get it together management. The call is coming from...