This by far is the most disappointing place I've ever been to in my entire life . That's saying something because ive had some bad experiences. I've had better service at McDonald's and Taco Bell then this place. First of all I pull up and right away assume I'm door dash and want to give me a door dash order. Then I get my order come home and there's no burger even though I got the 2 item combo they only remembered the hot dog. Then they had a promotion on there loaded fries which wasn't half off so it was misleading ( I was there at the time frame for the half off that my email and the app as well had put ) Which was the Only reason I chose to go there that night. the fries was so soggy and salty you couldn't eat them they had to be thrown out . My other half took it up on himself because he was completely disgusted by how my order was completely messed up then the fries so he emailed the company with no response as well as the fry bomb that's on the bag and no response as well so that's another false gimmick. Then I responded to Facebook on there post , and low and behold within minutes the company deleted my post. So with regards to this , and no response from Checkers I will never go back nor will I recommend this Burger place to anyone else. I'll tell them to go across the street . God bless
** Update after reading the owners post why reach out when I do you don't seem to care enough to do anything about it I still have yet to get my money back on my order or anything done about it . I'm very...
Read moreWent through Saturday night. Ordered our food including 2 strawberry cones. The person at the window handed me the first cone and it was a swirl. Wasn’t made very good. Handed it to my husband he took one lick and it fell on his chest. Knocked on the window the girl or guy opened it. I handed them the ice cream that fell and told them what happened and they LAUGHED. Which was very rude, we asked for the manager. Some girl I believe Tara came to the window. We told her what happened she replied what do you want me to do! VERY RUDE! Words were exchanged. She said do you want a refund of the cones or the meal. We said whatever you want to do. Window closed for a few minutes and They opened the window and said we refunded the entire meal. Closed the window after a few more minutes Tara “the manager” opened the window and told us she refunded the meal and asked do you still want your food? Really! We got the food and let. Got home the triple that I ordered was a single. Both burgers were poor assembled and the fries were cold and soggy! HORRIBLE customer service! VERY RUDE! The...
Read moreToday I dont know what was wrong, the drive thru got completely backed up to the street. After 20 plus minutes of getting through the line, I get to the window, she asks me for the payment on the lady behind me. After I explain I ordered online like we talked about at the speaker, she gets my name and finds the bag. Then proceeds to tell me they are out of one of the items I ordered. I SHOULD get refunded in the app. The food I got was correct but all in all, I won't be back for a long time, if ever. I have been to this location a few times over the past couple of years. Today was really really bad. I've had issues with their app before. So, yeah, won't be back. To be fair, the lady at the window was pleasant but stressed. I understand that, but this should have been handled a whole lot better. And thats just MY order. What about all...
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