Silver Fork Lodge and Restaurant — Restaurant in Park City

As a restaurant industry professional, I understand the challenges of this field, so I rarely give negative reviews to restaurants. However, this time I am truly furious. I went to the restaurant at Silver Fork Lodge on my only day off, during lunchtime. Upon entering, I was told to sit wherever I liked. Like most of the other customers, we chose to sit outside because the outdoor scenery was really nice. We ordered coffee, tea, meatloaf, and a hamburger. While we were placing our order, two more tables of customers came in and sat behind us, and that's when the long wait began.

After 25 minutes, I was starting to feel hungry, so I turned around to ask the server when our food would be ready. To my surprise, I saw that the customers who came in after me were happily eating their food. I thought to myself, "Okay, maybe my food will be ready soon. Meatloaf might take a bit longer than usual." So I continued waiting. Around 35 minutes later, a group of about seven people came in, and at the 45-minute mark, they started receiving their food. I couldn't bear it any longer, so I called the server and asked about our food. She told me she would go to the kitchen to check because they might be slow during the transition from breakfast to lunch (but why was our food the only one taking longer?).

After 10 minutes, our food finally arrived. The French fries were dry and soggy, and the burger had no juiciness to it. Just as I took my first bite of the burger, the group of seven people next to us had all their food served. They were so quick. Now, here comes the most outrageous part. As I took my second bite of the burger, yes, after almost an hour of waiting, the server brought the bill to our table. I was truly stunned. She looked at me and said, "You can settle the bill anytime." I was speechless. After quickly finishing my burger in five minutes, desperate to no longer endure my hunger and wanting to enjoy the scenery with a cup of coffee, the server came over again and asked if I needed anything else. She mentioned that I could "take your time," but I'm sorry, I couldn't "take my time." I really didn't understand what was happening.

Then I realized, oh, we were the only Asian customers among all the others who were local white people. Was this the feeling of being treated differently? In the end, I still left a generous tip and left. But everything that happened completely ruined my good mood. It was truly...

My girlfriend and I stopped at Silver Fork Restaurant after a walk around Silver Lake. We were among the first to arrive and were seated second, so there were plenty of open tables. The first couple was seated at a spacious four-person table by the window with a lovely view. We, however, were placed at a cramped two-person table off to the side. It was so small I had to move the condiments from our table to another just to make space for our food.

What stood out even more was that three other couples who arrived after us were all seated at larger four-person tables with views. I asked our server why we were placed at the smallest table when plenty of larger ones were available. To his credit, he quickly moved us to a better table—but by then, the prime window seats had been taken.

At first, I thought this might have just been an oversight. But as the restaurant filled up, I noticed something troubling: none of the other couples—many of whom came well after us—were seated at that tiny table. All were given comfortable, spacious seating. The only noticeable difference? My girlfriend is Chinese.

It’s hard not to see a pattern here. While our server was helpful and kind, the young host who initially seated us gave the clear impression of being narrow-minded and possibly biased. Disappointing, to say the least. I hope management takes a closer look at how guests are welcomed—everyone deserves equal treatment, no matter where they’re from.

The picture I included shows the original tiny table (in the background) we were seated at, in contrast to the larger table we were granted after complaining about our treatment.

UPDATE: Oh, thank you for responding to me. I feel honored. Your explanation might seem plausible if it weren't for the fact that not a single couple among the many who came in after us was offered that tiny table, which doesn't even have enough room for both the condiments and the food ordered. Since it's such a great, exclusive, highly prized table, I'm surprised it's not offered to more couples besides us. We...

We have been to the silver fork a total of four times now, and each time has been a delight. If you plan to come during their lunch or dinner times, your wait times usually range between 20 minutes to an hour, so it’s good to plan accordingly. They also won’t seat you until all party members are present.

Aside from those details, the staff are friendly and efficient and will do their best to get you promptly seated. We always opt to sit outside on the balcony during the warmer seasons because the view, environment, and atmosphere are marvelous! They are also open during colder, but I believe they only accommodate indoor seating in winter. I could go on about the location forever; suffice it to say, you’d be hard-pressed finding a more tranquil place to spend an afternoon or an evening.

The food service has always been speedy, and the wait staff we’ve encountered have been on-the-ball. The menu choices are streamlined, so you won’t find too many meals, but the variety is still excellent. I’d much prefer fewer options done well than too many options with mixed execution. At our most recent visit, I chose the veggie burger with fries and garlic aioli on the side, and my partner chose the nachos (an appetizer designed to be shared). Both were delivered to our table within 10 minutes, and the serving sizes were suitable. The nachos were undoubtedly a more significant portion than what would satisfy your average individual, so it was nice to share those.

Overall, the Silver Fork has become a regular fixture for us, where at least once a month, we will find our way back to Big Cottonwood Canyon, at the very least, to visit the Silver Fork Lodge as part of our single-day escape among...