Subway — Restaurant in Parma

So this experience was awful. I ordered a chicken bacon ranch sandwich and every other Subway I’ve gone to I’ve been offered the option of the usual grilled chicken strips they use or the rotisserie chicken. I got the rotisserie and while the young lady (who was doing her job well I might add) was making my sandwich, the seasoned employee tells her that she needs to charge me individually for the bacon and the chicken because I got rotisserie.

I told her I’m used to paying extra for the rotisserie because it’s not the usual chicken they use. But I couldn’t understand why I was being charged separately for the bacon which already comes on a chicken BACON ranch sandwich. She says it’s not chicken bacon ranch because I got rotisserie. The young lady who was making the sandwich was so confused and tried telling her that I asked for chicken bacon ranch, but the other lady kept insisting that it wasn’t. That made zero sense!!! So I told her to keep the sandwich because she’s not going to upcharge me for something that already comes on the sandwich. So now you've wasted inventory and provided terrible customer service.

Unacceptable! If there was a 0 stars option I’d...

Came here a year ago and despite hours listed on door they told me they were closing early due to their boss telling them they could “go home early”. Havent returned since then unless last week....went in and ordered a buffalo chicken sandwich I saw advertised on tv and the kid put a chicken patty on my sandwich with some Buffalo sauce...not how it was portrayed on advertisements. There was a lady on the phone talking in the back and she didn’t come out until the young kid was halfway through making my 3 sandwiches. Will not return. I do not recommend. This is literally the worse service and subway I have ever been too. I know the rules regulations etc as I worked...

The people that work here are absolute morons. There’s simply no other way to put it. They will NEVER get your order right. They are incapable of following simple orders or directions apparently. Most likely too incompetent.

They got my order wrong, and I kid you not, FOUR TIMES IN A ROW!!! We went back THREE TIMES and they STILL could not get it right. How does that happen??? Oh by the way, as if dealing with the idiots working here wasn't enough, they argue with you when you tell them it was wrong. Unprofessional scumbags. Literally the worst subway, or really, fast food establishment in the Parma area. AVOID...