Black Rock Coffee Bar — Restaurant in Peoria

Made A phone order and when I walked in one of the drinks was made wrong, it was supposed to be iced. They made it hot so I asked very nicely and I told the girl this is wrong. She was nice and she said sorry I will remake it and then I made another order while I was there. The first girl with her name is Aaliyah. She was making the first drink. I asked her politely if there is two shots of espresso and she answered very unprofessionally with a long.yeeeeeeseeeees and a bad look This is very unprofessional and bad customer service. Whoever the manager needs to have a talk with her. The other girl was very nice not Aaliyah so whoever goes there be careful from Aaliyah. She might even punch you if you say something...

Don't go here if you want a scone after 8:30am. About 50% of the time they get my coffee order wrong. About 100% of the time they are out of blueberry scones. I've mentioned to the cashier that it's pretty obvious they need to order more from their supplier since they are always out, but I understand it isn't the cashier who makes those decisions. I thought maybe someone who does care (like management) would read this review. If nothing changes, I'm really looking forward to the competitor opening up down...

The ONLY good black rock I’ve ever been to. And unlike some people I’ve been to many of them. All across the valley. Hopefully the leadership will keep remembering that excellent customer service is detrimental to long term success. Your other locations are pathetic. I have no idea why anyone would even go to them. Rude employees!!!!!!! This one however, is...