Starbucks Coffee Company — Restaurant in Perris

Be aware of this location possibly not being open like it says on the app.

I checked the app before heading to this location and it said it was opened. Arrived with about 20 minutes before close. It was a last minute decision and it was the closest. They were closed early, drive thru and lobby. The lady inside gestured rudely that they were closed. We had to inform a family that also arrived thinking they were open. It was my first time ever going to this location so if there were signs letting people know in advance I wouldn’t have known. I trusted the app and drove there for nothing.

Luckily the one further down Ramona was still open on the app as well. They were actually open unlike this one. Go to that one because omg their customer service was great. They’re open a bit longer so for them to still have amazing customer service with about a bit over an hour left until close made my night. We joked around and they told us to be careful with all the fireworks happening.

To the lady that rudely gestured they were closed instead of taking the decency to come to the door to let us know or gesture it better please work on your customer service. She seemed bothered/offended we even attempted to walk to the door. Since they were new we thought maybe they hadn’t opened their drive thru yet, some places do that, so we went to the door because on the app it said it was open but before we even got close we noticed her aggressively moving her hand over her throat and...

I have to say im very disappointed in this new location. I was very excited about having a starbucks near my home closer than the one off ramona. Unfortunately after giving this one a try 4 times and having an unpleasant experience every single time I will be taking my buisness to the one in ramona from now on. The customer service is always bad as if you are not paying for your own drink. Management needs to check on their staff and retrain them on what working a customer service job is. They always have an attitude and seem bothered by you asking for anything. Save your time amd money and...

I had a very bad experience here there is An associate that works here and he’s of course LGBTQ And unfortunately, I wasn’t able to get his name so I’m describing him so you guys can be aware of, but I was trying to bless someone today and pay for their order through the drive-through and he said that I wasn’t able to do that and I feel like they shouldn’t be like that if they’re trying to gain customers not all of us are negative Nancy’s in the world. I will not be returning back and giving my service to this establishment...