Well we ordered pizzas ( my Lil girls bday party) ahead of time I get there and the Mgr the guy with the bandana and beard says your last pizza is being made now , I said ok , well 20 mins later pizza not done , I don't say anything or complain.
Pizzas finally get done the young kid asks me cash or card ? I say card , he proceeds to check me out and he makes a mistake where he needs Mgr assistance, the Mgr says to me " hey would you mind going to an atm ?" I said to him why would I do that when I've been waiting?
Mgr proceeds to get mad and says to me " you are being very rude , I'm just asking for a favor, you don't have to get ill with me ( 90's slang talk ) I was like what are you talking about ? He proceeded to say you need to leave , take your pizzas and leave making gestures with his hands.
Now keep in mind there was a bunch of people there waiting, I get it things can get hectic , but a person who's a Mgr can't act that way towards a customer, very unprofessional.
Also one thing that I would like to point out is I saw this same Mgr come out and grab door handle and go right back to handling dough with his bare hands that is just down right dirty , also no hair nets for the heads or facial hair , and some of the employees that are handling the food look super dirty.
I definitely will not be going back to that store, it's a...
Read moreOrdered a cheese pizza, well done. I picked up at the restaurant. As they were checking boxes I noticed sauce cups are directly on top of food. I mentioned it before I left and the nicer woman offered to remake it. I declined. I got home and what I received was gross. It was undercooked, stuff from the bottom of a sauce cup was in the food. I couldn't eat it. I ordered a cookie as well and I'm sure that was fine. I don't know. I returned the order to the store. The nice lady I spoke with when picking up completely understood and said she would refund the money and I could keep the order. I thanked her but said I couldn't eat the pizza. She did say to keep the cookie. After looking inside the box she saw more issues and brought the pizza to the manager. Manager came to the register to do the refund and said she was refunding $11. and change. I paid $19.30 and asked for verification. She said she's only refunding the pizza if I take the cookie. What?? Ok, so then she said it's just going to be thrown away, took it from my hands. She said, "Maybe you shouldn't eat out, then!" as a response to saying I can't risk getting sick on undercooked, unsanitary food. Wow. Never again. Lesson learned. Gave atmosphere 2 stars because the 2 people I encountered before the...
Read moreI ordered dinner from them yesterday, which was February 14 on Valentine’s Day. I called and placed an order at 7:30. The supervisor called me at 9:30 asking me did I get my order? I told them no he said he sent it out by DoorDash. I did not order through DoorDash at all. I ordered through them and. I told him I never received it. They let DoorDash got my food and they took it. Granted, I got my money back, but I was very unhappy. I would never order through them ever again because you don’t close till 1 o’clock in the morning how come you do not have drivers and I was not told that DoorDash will be picking up my food because once again, I did not pay for my food to get ordered by DoorDash. I called directly to the store. I recommend if you’re gonna order from them to go pick up your dinner don’t let them...
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