Burger King — Restaurant in Phoenix

Went here yesterday to get some food for my three girls and me. When you order in the Drive-thru they are not kind.

When I got our order there was a drink that was the incorrect size. Of course, the manager came to the window and said what is the problem? I explained it to him then he replied okay ma'am what size? I told him large was the size. After he gave me the drink. He asked me everything was right. I was replying I will see if not we will come back. Between that part not finishing he just walked away.

I pulled over in the parking lot and shared out everyone's food.

Sadly, the onion rings were warm and just not good. My daughter had a Big King and it had tons of Mayo on it. She felt ill. She decided to open her drink. She showed me her straw and said what is that? It looked like a tiny black ant attached to her straw.

We were at another Burger King. I told her to throw that away. Gave her the replacement drink from the other location. Their food was so good!! That review I have to save for the...

Took 15 min for someone to take my order in drive thru and when they did take it and I got to the window the price sounded right (paying for a family of 8) paid and got my bags and I always check before I leave well after being in drive threw for 30 min already they didn’t get my order correct and forgot multiple things which I seen I had to reorder since they didn’t they the order correct so had to go inside and reorder and wait another 30min inside lobby! On top of all that I spent close to $85 that’s night and the while order was messed up the new ghost pepper burger didn’t have all the things it was suppose to have it was really plain! I got a double bacon king burger which only came with one patty which was suppose to be 2 only one cheese slice and No Bacon!!

This was my first and last time at this...

This BK is brand new. Just built. I know, because we live across the street. We thought it would be fun to go as a family when they open, and as silly a thing as it is, we were excited to see the progress as it was being completed. The night we went, we were the only ones in the dining room. It took a couple of minutes for the employees behind the counter to even acknowledge us. Our entire visit, with every interaction we had, it seemed like they would all rather be somewhere else. We felt uncomfortable the whole time, and when we walked past the counter on our way out we were completely ignored. Would have been cool to have a little family spot to go every now and then... but I guess this...