Hardee’s — Restaurant in Pilot Mountain

If I could give negative stars I would. I encourage everyone to stay as far away from this restaurant and it's management as humanly possible. Aside from long waits the service is poor and the quality is worse. You are guaranteed to get you order wrong so check your Bag before you leave the lot because if you do leave the is no chance that they will fix your order if you return. The management is rude. They removed my incorrect order from its bag and spread to out all over the counter and once they had "corrected" the items in question the manager looked at me and told me I could bag it all up. I, fuming at this point, went to my car before I said anything I would regret checked my order and it was still incorrect. At this point I decide that it was best onto just drive away.

I would suggest a "Hard Ban" on this establishment for anyone who is tired of substandard service and rude...

I eat at this location all the time because I live near by, and Hardee’s is my favorite fast food breakfast. (It is rare for me to go to Hardee’s any other time of day.) I probably would’ve rated them at least a 3, possibly 4, if it wasn’t for the terrible service I got last week. It was the day before payday. I was broke and hungry omw to work. I had a few rolls of pennies in the car, so I decided to stop and get something cheap. I ordered ONE plan biscuit with a couple packs of jelly. I got to the window to pay, and the lady looked at me like I had lost my mind for thinking they were gonna take these 5 rolls of pennies. Before they would give me my biscuit, I literally had to unroll all the pennies and put them in the managers hand. They said they didn’t accept rolled change. Like wtf is that? I’ve never had a problem here before but this was totally ridiculous and...

Well let me start off by saying the gentleman working the drive through today needs a promotion. He was very professional and thorough. He introduced me to a new sauce I didn't know about and it was good. Went out of his way to make sure I was satisfied. On the contrary I ordered a 5 piece meal and received only 4 tenders. I went back in with my order to inform the staff of my issue along with asking if they had fresh fries because the ones I received had been sitting a while. I work in the food industry so they would have been a violation if the health dept walked in. I was not offered more fries nor an apology was given one Luke warm tender in a box and told I could take both of them. Both members of the front staff were dull. Hopefully it was in end of the shift for them they need some rest. I see why Hardee's locations are now hard to find. It's sad I used to...