We had to wait for our food. We ordered at 2:36 pm and food was delivered at 3:12pm. This was on a Sunday. We had to tell the person who took the order 4x and we still had the order wrong. When we buzzed them asking where's our food. They kept saying " it will be out in a minute..." we weren't sure what a minute meant to them because it was a long time to get a simple order. It seems like there is no supervision. No general managers and the like there. I wonder how high their food costs are, since there is no one there to supervise. We waited for our food as others who arrived after us got theirs. Prices are high, i expect better service and food. Also, the onion rings were very greasy. I have learn this is because they got cold and they were reheated. Shame shame Sonic for poor quality of...
Read moreUsed to love coming here up until Saturday that was whoever was working the drive thru was a total an complete waste of the human body first off I've never had a problem driving up to the window without using the speaker box as I'm door dashing I mean wouldn't that put you on a time limit? Then she asked what the order was and asked to see my phone then closed the window and when I asked for my phone back she cop an attitude telling me maybe another dasher should come get it cuz I wasn't getting the order. Sorry I don't want someone going thru my phone to steal my personal info which has happened to more than one person in pine bluff. My advice stay away new employees don't like doing there job or she's...
Read moreSonic usually get the order right on the first try. The Car Hops and the managers were not on the same page with this day we all have an off-day but this was ridiculous... on a very hot Saturday afternoon temperatures well in the 90s heat index 107 and a car of women who wanted their order right so they could get home. I guess the third time is a charm and finally we just swapped the order totally. We gave them the receipt from the original order of what we paid they took it in they've ordered everything else and they brought us the original receipt back and said thank you have a nice day finally we could enjoy our Route 44 limeade slush, raspberry slush and 4 cups of ice how hard could...
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