The distribution channel challenge is real! Ordered this sofa back on June 3rd; it just arrived September 22nd. Sam at Homestyle was very accommodating throughout the process from beginning to end. He was upfront that online pricing was better than in store. Sam was understanding about my ambivalence in waiting for the sofa to arrive or whether to cancel for a full refund. Iām glad that I waited and so delighted to get the call that it arrived after 12+ weeks. It is a wonderful chenille contemporary queen sleeper sofa in an attractive smoke gray with two throw pillows. It feels good to the touch and the mattress for the pullout is comfortable. I would order again from this store. Sam and others were very courteous during the pick up process and the sofa was packaged and well protected for shipping. Highly recommended for your...
Ā Ā Ā Read moreThis place impressed me very much, being a place with every brand of furniture (even higher end brands) that I've seen at bigger & more well known places in town. While being helpful and attentive, it wasn't overbearing like a couple other spots I've visited (one starts with an "A" & another w/ "C") that make you feel like a baby zebra on the plains being attacked by a pride of lions. Definitely worth a look if you're in the market for new...
Ā Ā Ā Read moreReceived damaged furniture and Sam from Pinebluff was VERY disrespectful on the phone while Iām trying to explain to him that I wasnāt aware that I have to return that heavy dresser and also pick up the new one. I feel if the company gave it to me damaged.. they should come get it and bring the new one. He was yelling over me and kept saying the company policy but didnāt tell me none of this when he was ordering the replacement. Heās VERY...
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