King Chef — Restaurant in Pinetops

I RARELY do negative reviews... (check my page)... but unfortunately this place was a huge disappointment. Found myself wanting to try out a new restaurant in a new town. This is the only Chinese Restaurant in this town (FYI) I intended to order a complete meal, (researched the menu online) however over half of the menu was unavailable... I was hungry and frustrated at this point with such limited offerings, so I ordered a shrimp roll and a beef roll and called it a day, atleast it was something even though the three dishes I requested were all "unavailable" at that time... not what I was expecting as the entire set up is a closed off restaurant, you walk up to a window (the entrance is boarded up) you speak into a speaker what you'd like to order, then you stand outside the restaurant in the rain and cold waiting for your order (knowing this establishment was set up in this manner would have been helpful prior to visiting) so I wait maybe 7-8 minutes for my two egg rolls (beef, shrimp) it comes to a total of $4.71. I pull out my debit card, the (rather unfriendly) woman behind the plexiglass and door yells through the speaker.. "cash only under five dollars" at this point I'm DONE!! I said forget it! I go to put my card back in my wallet and she says "okay... okay... put in card" I slide my card into the tiny slit in the plexiglass screen where she moves the machine and I wait.... she drops a paper in a box and slides it forward... I pick up my receipt thinking that's all, she yells "sign" at this point it's taking all I have in me to maintain my composure... she slides the box back out with a pen... I drop my receipt and pen in the box and she slides it back inside... "any sauce?" Me.."yes, hot sauce, soy and duck sauce please" (I have 2 rolls) I get one pack of each.... drops my food in the box and slides it back out through the boarded up door... the rolls were bland, tough, over cooked and lacked alot of filling. LESSON LEARNED....have NO INTENTION whatsoever...

Ordered 3 combo meals, one of which was a sweet and sour chicken. I drove home and realized the sweet and sour sauce was not in the bag as usual. After a long day, I did not want to make the 20 minute drive back to pick it up; which would ultimately turn into 40 minute round trip and cold food. I immediately called and told them I didn’t receive a sauce and if they would do something next time I ordered considering that without the sauce, the chicken is useless. They declined and said they would not offer anything.

In my opinion, bad service and the inability to fix a problem of their own fault is just...

Orderd my usual meal gen tso combo rice extra onions and egg fried in rice. I have never paid more then $14 for the meal at any chinese place i order from the total came up to $21 and sum change fortunately for me they don't accept tap to pay and that's all I had. So I was saved from being over charged. For a meal I have never paid...