So we ordered at 5:30pm and @ 6pm the "tracker" said our order was on the way. At 6:20pm the "tracker" said our order had been delivered, so my GF called the store to find out what was going on with our order. The Manager/Owner, Kenny, then tells my GF that she shouldn't get an attitude. Well like anyone or woman, would tell you that if you don't want a attitude, don't tell a concerned and paying customer, to NOT GET AN ATTITUDE. After that, my GF, simply asked for the manager, when she was told that he was the manager /Owner, Kenny then hung up on her. NOT cool or very professional. When she tried calling back he took the phone off the hook. WOW, how childish. So finally at 7:07pm we received our order. The delivery driver apologized for the wait and inconvenience. The delivery driver was very professional. We won't be ordering from here again and Kenny is...
Read moreOrdered over $50 worth of pizza the other day, and the tracking app stopped at quality check. I waited for 30 minutes, called, and waited 10 on the phone. Hung up, called again and when they answered I said “should I just come pick up my order” and they said yes. The pizza was fine. Obviously not hot at that point, but there was no customer service to speak of when I arrived. This is not the first time this has happened, but I likely won’t order from them again. They didn’t seem to care if they had my business. I understand people don’t show up to work, and things happen that are out of your control, but there are many successful businesses in Pittsboro that treat their customers well. Marco’s also delivers and I will give them a shot next time, or just pick up good pizza at...
Read moreI ordered 7 pizzas online from the Pittsboro NC store, to feed our clients staff of 15, to be delivered at noon. 12:30 and no pizza, 1:00 no pizza. We were calling and calling with no answer. The store was literally directly across the street from our office so I drove over there and it was closed, no lights on and they had charged my card $143.57! I went back around 2:30 and there was one woman running around like crazy. I told her what happened and that I wanted a refund. She said she would cancel the order and refund the money to my card. NO REFUND! So I'm calling and calling with no answer and no refund!!! I live three hours away so I'm limited to trying to contact them by phone. It...
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