Whoever the manager is there in the day needs a new job, she was on her phone while taking my order so ofcourse she messed it up, but before I paid I asked her, did you put āthisā on there and she looked in my eyes and said yes, I was expecting it not to be there so when it wasnāt I went up and said hey can you fix this and she charged me more then it would have been if she just listened to me the first time, or checked again at the end when I asked if she got it right. When I brought it back she acted like I was senile and as if it was NO WAY it was her fault. I love Burger King but the customer service has been going down the drain last couple years shout-out mickey dees although they hire kids atleast...
Ā Ā Ā Read moreWould give it zero stars but there is no option. I purchased food 2/27/21 at 12:30 ish. They gave me cold chicken sandwich,cold fries and cold chicken nuggets. I should also bring up that they had a company cleaning there exhausthood .I pretty well knowledge about this because I work in the food industry. They also had told me they can't do nothing about it because they forgot to give me a receipt. Sad part is that maybe like 7 months ago 1 of the managers dropped there closing card in my bag. I drove back 15 minutes so she could close her store. But that was a different manager. Im...
Ā Ā Ā Read moreBe careful when ordering here. Check your bag before driving away. They constantly forget items on purpose. You heard me right, on purpose. 3 times they forgot my food and when I ask for it, they laugh. They also do the same with your change. Check your change and make sure its correct. They will short change you anywhere from 25 cents to 3 dollars. Its usually the latinoe girl on afternoons. The manager must be in on it since this has happened to me a handful of times in the past 3 months. Plainfield is a horrible place to eat. I hope Burger King reads this and...
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