Rancho Chico — Restaurant in Plainville

So Rancho Chico is a good place to eat if you enjoy Mexican food. Saturday night on the other hand there is a bit of a handful unless you are a party of 2 or less. It seemingly was family of 10's night out. Either way the food was good, mildly priced not cheap by any means but not expensive and all the workers there looked like they were straight out of Tijuana, so the atmosphere was good and the decor was on point, even the festive Rancho Chico burro (photo op) on entry to the restaurant. Then only thing lacking was the alcohol in the margaritas, I will not be going back there to drink. Upon entering, most of the popular ones look like there already premixed in huge dispenser fountain machines right in/around the lobby. I got an expensive one since I had pre-seen what was going on with the lower grade margarita selection and we will just say I left there, very unhappy with my lack of buzz. As my many other reviews are geared towards the alcohol side of life and or the bar scene this gets a 1.75 out of 5 and if I am returning for the good food I will be drinking known quantities as in bottled beer etc. Overall good food, if you can get in there or get takeout? Things here are good. Thank you...

WORST CUSTOMER SERVICE EVER!!!

Decided to visit this restaurant today since we where in the area shopping & to say that I have never had have such bad service & been treated so poorly is not enough. I order the Seafood Burrito and 1/4 into eating my food I found what seem to be a piece of some sort of stick in the food obviously not part of the receipe. When the waiter came over she didn't even apologize just ask if I want it another one, I said No & she just proceded to take the food away,then she came back with the bill at that point I ask her to get the manager,she actually said to me with an attitude that why was I upset if she ask me if I want it another meal. I follow to ask for her manager once again, & her name,she never gave me her name & told me to go get the manager myself, because she was busy upfront she giggle, turn around & walked away. I would say her manager was not much better than the waitress she needs more extensive training on how to deal with customers & certain situations,all she did was apologize but long story short we where still charge & on the way out the waitress giggle with the manager next to her,by far the worst experience I had have & I've had have my share of...

I always want this place to be a local gem that serves great food and cheap drinks. So much so I have held this lie in my head for a year now until recently. I really can't keep going there just because it's so close by. My drink the other night had maybe half a finger of alcohol in it and I showed up stone sober and only had one. I would have asked them to re mix but I have seen them take a persons marg and pour it out of their glass and into another when given this request in the past. I was starving and I ordered the taco salad with the chicken for 8 dollars. It is a taco bowl with shredded chicken, shredded cheese, diced tomatoes and shredded iceberg. I ended up pouring the free salsa on it to give it some flavor. The chicken seemed boiled and tasteless. No chili, no quac, not sour cream. I honestly looked at it and missed the one I use to get in the mall food court. Our bartender was awesome as usual but I woke up wide eyed this morning thinking about the bill. One 8 dollar salad, a cheap beer, and one vodka and soda for 20 bucks? Maybe I should have looked at that receipt before my husband threw...