My husband and I decided to go out for breakfast this morning. I wanted a beachfront view. Found this place on google and decided to give it a chance. We really did not know what to expect but, hey its on the beach.
The hotel lobby looked and smelled fantastic. While we made our way out the doors towards the beach i felt a sense of vacation hitting me lol.
We arrived at the Tiki Hut at 10 am the hostess was pleasant she showed us to our seats, so far so good. We looked at the menu, enjoyed the ambiance for a while. 10:15am no one came to find out if we wanted drinks or if we wanted water (its very hott and humid outside). At 1025am i saw the same hostess and asked her if anyone was going to take our order, she looked at me in shock that no one came to our table as yet, by this time im a bit annoyed and i wanted to leave but my husband coaxed me into staying. At 1030am the server came to our table, and she did apologize for the long wait. She told us that she was not informed that she had a table waiting.
Anyways we ordered what supposed to have been breakfast is not brunch/lunch. We placed our orders and, yes, we waited again (which i don't mind waiting for food). By 11am our food came out. My husband ordered the shrimp pineapple salad, and i ordered the lobster avacado toast and an order of ice cream battered french toast to share.
Critique on the food, my toast was soggy, i had ordered over easy egg (server recommendation), the egg was cold, but you know what i was hungry. The french toast was warm and nice. My husband salad was good, he like it.
Drinks, so like i had said before its hot and humid in Florida we got served our waters eventually and in 2 mins the ice melted, no one came and asked us if we would like a refill nothing. I ordered a Mimosa (i really thought that the server would have tried to upsell the popsicle Mimosa, but she did not, oh well) and my husband ordered a coffee.
The server was pleasant, I really did not have much to say to her or to the other staff.
The service industry is really declining. I really wanted to enjoy my meal but that soggy toast was horrible but i did eat it. The lobster and egg was ok. I just wished that they would have toasted by bread last and cooked my egg last so at least it would have still been warm when it arrives at the table.. The presentation of the meals were impeccable.
The lack of communication between the server and hostess is terrible. However, a large group came in about 30 mins after us and a server did go a acknowledge them and bought out waters for them and He Was Not Their Server, our server was their's, so i observed. If that did not happen i might not have made this post. Im the service industry, greet (which the hostess did) acknowledge which no one did not even the guys in the grey polos did, they were also some servers inthe yellow/gold polos were standing by the hostess booth on their phones, not one acknowledged us or asked if we wanted water. Lol i have to laugh because these young people could make or break anyone's business.
Despite the service being horrible and the food being ok. The ambiance was incredibly its really nice, and breezy.
The restrooms are very clean and classy, just had to squeeze that in.
Would i go back, im not sure. My husband said i just give it another try. I might. For me i do not mind the food being ok but i look at how good the service is. I might go back because it was a nice place. Im still thinking about it. But if i do ill let yall know how it went.
(Normally when i go to restaurants i tend to order many items on the menu but this morning after that service, nope)
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