Hey, travelers! If you are looking for a nice quick stop, I, without a doubt, WOULD NOT RECOMMEND THIS PLACE.
Sorry Wendy's, this is on you.
First off, there is no actual person to take your order. Now I'm not a Kios hater myself, but when our of five only one works AND there is a long line, it's very frustrating. To add insult to injury, as someone who tries to budget for a long type of trip like these, it physically hurt me to see only large combos available to be purchased. No six-year old wants a Daves double or 10 piece nuggets! Biggie bags, six-piece combos, and even basic items we're available to be purchased. To add insult to injury, even if you gave in to these outrageous options, the wait time was about 20 MINUTES just to get cold nuggets and a tiny chicken wrap. I mean, c'mon, this place doesn't even show on Wendy's own app! And for those who say "oh it was probably just busy," well, of course, it would be busy. It's a rest stop! I'd argue it was actually less busy than usual!
Overall, WOULD NOT RECOMMEND, if your hungry, just stop at any other chain...
Read morewe Had a group of 4 adults and 4 children that just got off a long flight out of Miami and decided to stop here to eat. We placed a fairly large order at the kiosk and then 10 minutes later we were called to the counter to be told that they were closing and that they would not give us our order. The children were upset; as were we. my Husband waited for a $90 refund in which took another 10 minutes and still nothing!!! my Husband told them he would just decline the charge at this point because they were taking too long! They weren’t even busy!! I absolutely got upset and told them how unacceptable it was to take an order, charge us, and then decline as my children were hoping for their food!!! The woman in the back counter called a very bad name And became aggressive!!!! what is this...
Read moreWhoever the lady was at the drive thru was VERY! Line was long and I could hear her constantly saying “oh my God”. WTH?! Why was she even at the drive thru?! So once I got up to the window, I asked her what was that all about and reminded her that, that was her job!! She proceeds to tell me that she wasn’t talking to me and that I owed her an apology! I was in disbelief that someone so rude could be at the window, so I drove off and she shouted “ yeah, get the hell out of here”. If I owned Wendy’s she would have been fired...
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