Sky Kai Caffe — Restaurant in Port Madison Indian Reservation

I came by this place a few Saturdays ago, and you know how you can immediately tell someone is not having their best day? I could tell just pulling up by the way she was moving and the look on her face that this larger girl was having possibly one of her worst.

My routine is to ask for a mocha with light chocolate, but with about 3/4 of what they'd normally use. I'd barely gotten out "light chocolate" when she interrupted with "What else?" I bring my own cup and ask for it to be extra hot, and if they wouldn't mind making it in that cup so that the metal doesn't cool it down. "Can I get it extra hot..." "Got it" she interrupted again and immediately closed the window on me. Which...it was a couple Saturdays ago...the nicest day we'd had all winter, nearly 70 degrees, not a cloud in the sky, I was wearing a t-shirt and had the windows down, but...okay. She came back with the coffee a couple minutes later, handing me back my card, "Any tip on that?" I wasn't going to tip, in fact, I'd been debating on whether or not I was going to say anything about her behavior, but I don't know, since she asked I told her sure, she could add fifty cents. "Yeah no thank you" she replied, while once again shutting the window on me.

I reached over, opened the window and looked to the barista working the opposite window, "This woman has a real attitude problem over here" and she helpfully pointed out that "Its a fifty cent tip!" "She cut me off twice when I was trying to tell her what I wanted" I replied. The larger girl cut in with, "Its the machine, I can't hear over the machine, thank you sir" and shut the window on me again. I just drove away. No, the machines weren't the cause of her being ultra abrupt and rude, barely allowing me to get a word out... I've rarely worked in any other industry than the service industry and completely understand being stressed and/or just in a foul mood, but to exude it like that...to radiate it so completely as to make a customer feel uncomfortable while just trying to place an order...it was even kind of intimidating somehow. Its not fair to put that on anyone, let alone a customer you're going to have gall enough to ask for a tip. Then to give even more attitude because the tip isn't what you feel you're entitled to?

On the other hand, I have to say that she knew what she was doing...the coffee was excellent...she did a great job with it. It wasn't as hot as I wanted, but it rarely is...she's a great barista but yeah I can't think of anytime I've ever felt anywhere near this level of hostility and I get an espresso nearly every day of the week while delivering throughout Kitsap county.

Personally, it kind of sucks to be out in the sunshine, in a great mood on a beautiful day and then have some negativity, some random person with an attitude land right smack in the middle of it. I didn't ask for it...and I'm sure there have to be others that have felt the same. Take it down like four notches, it wasn't that busy, there was no need to...

I used to come here because it was convenient and the coffee wasn't terrible. I pulled in today, with one person ahead of me. After waiting for over 15 minutes, they got their one coffee and left. I then pulled forward, and the barista had already taken an order of someone who came after I did.then I waited another 5 minutes while she talked to them before even starting their order. The entire time completely ignoring me. I left without a coffee 24 minutes after I arrived. EDIT: It's pretty dishonest to blame Covid when there are so many reviews. Even as far back as two years....

I like that I can grab a toasted bagel here on my way to Suquamish or Bainbridge Island from Poulsbo, though I do wish they gave me more than a single cream cheese packet. (Maybe they'd have given me another if I'd thought to request one.) My girlfriend really enjoyed her Blue Curaco Rockstar, as well. Overall, great...