DEEP BLUE SEAFOOD Restaurant — Restaurant in Portage

We initially came to support a local restaurant. Party of 6 so we understand and expected a slight delay, however, we waited 1 hour and 20 minutes for even an appetizer to surface. We requested our 5yo sons dinner to be placed first and he waited the 80 minutes as well. All of our orders started coming out sporadically. My husband ordered jambalaya, the waitress came out and told him they were out of rice but the chef made him gumbo (which he didn't want). Perhaps they could have notified him the 1.5 hour prior that we waited they were out so he could have made another selection. My daughter and I ordered a $150 seafood boil. No gloves provided, which is fine. When we inquired, they indicated they would have to charge $1. OK, no problem. 15 minutes later they told us they were out of gloves. My older sons food (lobster mac&cheese) came out after 1 hour 45 minutes.

They do understandably charge an automatic 18% gratuity on larger parties but will also hand you the iPad for additional tip afterwards, so watch your bill.

Waitress was wonderful, the food was subpar and 2 hour service was horrific.

Could be a great establishment in our area if they fixed a few things. Wishing them good...

In response to the restaurant reply: it is not about the price we complain, first and main is that the price on the menu doesn’t match the price in the check. No one bothered to let us know. Technically you can change people whatever comes to your mind after they ate your food. And say “price is subject to change”. We paid and 30 and more for lobster rolls. The quality is what is missing, price is okay (even $23, if you just let people know ahead of time what they will be charged. Very poor management.

Be careful because you will be charged more than you expect! Restaurant charged us completely different price from the menu price because it said in the corner of the menu that price is subject to change without notice. Waitress said “I am used to people knowing the prices here that is why i didn’t tell you they are different from what menu says”. For $23 for a lobster roll ($20 listed on the menu) you will get a small tasteless roll. Tiny bit of mayo will cost you $2. The place is filled with smoke from the kitchen and it is pretty dirty. We paid $74 for our meal and it is the biggest disappointment we had for a long long time. Will never come back and hope you will never step foot...

I paid 130 dollars and got mainly potatoes and sausages .. I ordered shrimp crab legs and crawfish.. only had like 10 shrimp, the crawfish was very small, and only 2 clusters of small crab legs I paid for extra sauce and barely had any sauce .. oh and 4 eggs I am veryyy disappointed .. good service though ig that’s what I paid for plus I tipped…. Anytime I go to any seafood spot I get extra sauce.. it seemed like a rush job .. REPLYING TO RESPONSE: I NEVER ASKED FOR THIS EXTRA POTATOES I GOT THE 6Ct .. I ONLY HAVE ONE CHILD ..MY SISTER ORDERED THOSE WINGS I DIDNT EVEN TALK ABOUT BECAUSE THEY WERE GROSS AND WENT IN THE TRASH … I HAVE NEVER ASKED FOR LESS SAUCE SINCE I STARTED EATING BOILS YEARS AGO .. PLS MAAM DO NOT LIE .. I CAME AROUND 7 AND IT WAS ONLY US AND A COUPLE IN THERE .. I DID NOT THINK THAT I WOULD GET PLAYED OUT OF MY MONEY AND MORE IMPORTANT THE FOOD ESPECIALLY BY MY OWN PPL .. THIS IS WHY ITS HARD TO SUPPORT CERTAIN BUSINESSES … YOU RIPPED ME OFF BECAUSE YOU SEEN I WAS WILLING TO PAY FOR WHAT I WANTED…I WOULDVE ACCEPTED UR APOLOGY AND ERASED MY REVIEW BUT U LIED IN YOUR RESPONSE SO IM FINE , ILL JUST STICK WITH CAJUN CRAB...