Don Pedro #7 — Restaurant in Portland

I would honestly give it zero stars if I had the option. My partner went in for his first time and got a veggie burrito. Kindly stressed multiple times that he can't eat onions and made sure it was possible to get that dish onion free. Got home and started eating his food to find out that it was filled with them. Drove back and exchanged it for a plain bean and cheese burrito. Again stressed that he could not eat onions. Got home and it was filled with onion. Again. Went back to get his money back, and the people working were SO disrespectful. Upon entering the woman at the counter said "What now." After explaining for the millionth time that he can't eat onions she went to talk to the cook. She popped her head back up to the front and said "What was the problem again?" She disappeared into the back again. This time the cook came out burrito in hand and angrily said "There are no onions in this I MADE IT MYSELF." My partner replied "Cut it open then and see for yourself. You can continue to argue with me or you can give me my money back." Hands down the worst customer service either of us have ever had. Not a single apology. No offers to try and remedy the situation. Nothing. Nothing but blatant disrespect. 0...

I regularly eat here and took a long break due to inconsistency issues. Always check your bag before leaving. I once had to come back twice because they kept mixing up or missing ingredients. Today I went through the drive through and ordered what I always order a bean, cheese and rice burrito with tomato added to it. When I got home the burrito had no rice and instead of tomato they put French fries in it. I’m assuming they thought I said “potato” So just bean, cheese and those wavy frozen french fries for over $10… I couldn’t eat it just tasted like French fries. When I first ordered it she cut me off and had me wait to give the car ahead of me their food. I then repeated my order, she read it back and I confirmed that was correct. Moral of the story, speak loud and clear in case their speaker doesn’t work well and always check your bag before leaving. They also charge a lot for every ingredient you add double check before ordering how much certain things cost because I’ve been gobsmacked before from how much they charged me for a bean, cheese and rice burrito with lettuce tomato and sour cream. Yes I have to order it that way because they don’t have anything like that...

Dined here for dinner for the first time and had the wet burrito with chicken as the protein. I have seen the place on Beaverton Hillsdale for many years and just never stopped in. I was on my way home and needed to quickly grab a bite and decided to finally give this place a try. This was around 7:15p and there was only one other table of customers but the drive through seemed like it was getting some action. I was standing for about 2mins before someone came to the counter to take my order. After they took my order it was about 10mins or so before I got my food as the employees were taking care of the drive through customers.

The wet burrito was pretty spendy but then again, prices on fast food now is just crazy high, IMHO, as it was $13.99. To be fair it was a big burrito and I could have saved half of it for lunch the next day but decided to finish it off. I think pre-pandemic this would be have been about $8 perhaps? have to say it was a good burrito, wasn't the best I have had but...